Attached you will find a picture of the frame built based on ***'s initial meeting with IndiraSubsequent to that meeting [redacted] met with [redacted] and instead of the opening Indira and he agreed on we offered to make the changes [redacted] requestedWe explained that cost for materials and labor had been incurred and we would want to be compensatedAt this juncture what I perceived as a misunderstanding became a mis-measurement, and incompetence on ***'s part according to Indira and [redacted] Glass & Mirrors Etchas been in business since and under current ownership since We understand you can not please all of the people all of the timeI have cut and pasted my email explaining the situation to [redacted] and [redacted] , and we could not reach a reasonable agreement to move forward I offered to give them all of the materials and not chaage them one cent more and suggested they find another contractorAlso cut and pasted is [redacted] reply to that offerI will keep the material here for another days should they wish to come and get itIf you require any additional information regarding this matter please do not hesitate to contact me[redacted] From: " [redacted] comcast.net>To: " [redacted] ***" < [redacted] @yahoo.com>Cc: [redacted] @yahoo.comSent: Wednesday, July 23, 10:31:AMSubject: Re: Aluminum Storefront [redacted] , Here is a breakdown of the cost you requestedNew System: Block Size 64" X 80" X 1/4" Clear Tempered Glass $1/4" X 3/4" 1-3/4" x 1/Clear Anodized Aluminum Frame $Labor To Fabricate And Install Frame And Glass $Total: $System We Have Built At Our CostEa1/16" X 3/4" X 1/4" Clear Tempered Glass $1/4" X 3/4" 1-3/4" x 1/Clear Anodized Aluminum Frame With Mullion $Total $Deposit Received For System We Built $Balance Due $Labor to Install Glass Only In Your Wood Frame $If you have any questions let me know [redacted] Glass & Mirrors EtcGuion Road Suite CIndianapolis, IN 46254317-388- 317-388-Fax Hey I know u just got off the phone with my husband, I will be there to get the messed up measure that your worker did..and you best to believe that I will be calling the business better Bureau., for you to be the manager or owner, or whatever you call yourself, I'm going to let other know how you do business, I've been in business for ten years and the first thing you learn is to please your customers, or work it outBut I see how you do your businessBut I'm also going to let it been known, public....I will be to get my things, you should been dropping it off, or you should had came urself.to see what's the problem...trouble business.Sent from Yahoo Mail on Android From: [redacted] @comcast.net < [redacted] @comcast.net>; To: < [redacted] @yahoo.com>; < [redacted] @yahoo.com>; Cc: Morris, [redacted] < [redacted] @yahoo.com>;
I have talked to miss *** and gave her - large pizzas of her choice next time she orders I spoke to her the day I received this complaint but I didn't realize that I needed to respond to you I'm sorry it took so long but you can please close this case if you have any questions please call me at
*** ***Thank you
*** ***
Attached you will find a picture of the frame built based on [redacted]'s initial meeting with Indira. Subsequent to that meeting [redacted] met with [redacted] and instead of the opening Indira and he agreed on we offered to make the changes [redacted] requested. We explained that cost for materials and labor had...
been incurred and we would want to be compensated. At this juncture what I perceived as a misunderstanding became a mis-measurement, and incompetence on [redacted]'s part according to Indira and [redacted]. Glass & Mirrors Etc. has been in business since 1992 and under current ownership since 2004. We understand you can not please all of the people all of the time. I have cut and pasted my email explaining the situation to [redacted] and [redacted], and we could not reach a reasonable agreement to move forward I offered to give them all of the materials and not chaage them one cent more and suggested they find another contractor. Also cut and pasted is [redacted] reply to that offer. I will keep the material here for another 15 days should they wish to come and get it. If you require any additional information regarding this matter please do not hesitate to contact me.[redacted]
From: "[redacted]comcast.net>To: "[redacted]" <[redacted]@yahoo.com>Cc: [redacted]@yahoo.comSent: Wednesday, July 23, 2014 10:31:36 AMSubject: Re: Aluminum Storefront
[redacted],
Here is a breakdown of the cost you requested.
New System:
Block Size 64" X 80" X 1/4" Clear Tempered Glass $190.00
67 1/4" X 82 3/4" 1-3/4" x 4 1/2 Clear Anodized Aluminum Frame $380.00
Labor To Fabricate And Install Frame And Glass $240.00
Total: $810.00
System We Have Built At Our Cost.
2 Ea. 33 1/16" X 80 3/4" X 1/4" Clear Tempered Glass $105.00
70 1/4" X 83 3/4" 1-3/4" x 4 1/2 Clear Anodized Aluminum Frame With Mullion $215.00
Total $320.00
Deposit Received For System We Built $225.00
Balance Due $95.00
Labor to Install Glass Only In Your Wood Frame $135.00
If you have any questions let me know.
[redacted]
Glass & Mirrors Etc.6155 Guion Road Suite CIndianapolis, IN 46254317-388-9740 317-388-4940 Fax
Hey I know u just got off the phone with my husband, I will be there to get the messed up measure that your worker did..and you best to believe that I will be calling the business better Bureau., for you to be the manager or owner, or whatever you call yourself, I'm going to let other know how you do business, I've been in business for ten years and the first thing you learn is to please your customers, or work it out. But I see how you do your business. But I'm also going to let it been known, public. ....I will be to get my things, you should been dropping it off, or you should had came urself.to see what's the problem. ...trouble business. .Sent from Yahoo Mail on Android From: [redacted]@comcast.net <[redacted]@comcast.net>; To: <[redact...⇄ <[redacted]@yahoo.com>; Cc: Morris, [redacted] <[redacted]@yahoo.com>;
Attached you will find a picture of the frame built based on ***'s initial meeting with IndiraSubsequent to that meeting [redacted] met with [redacted] and instead of the opening Indira and he agreed on we offered to make the changes [redacted] requestedWe explained that cost for materials and labor had been incurred and we would want to be compensatedAt this juncture what I perceived as a misunderstanding became a mis-measurement, and incompetence on ***'s part according to Indira and [redacted] Glass & Mirrors Etchas been in business since and under current ownership since We understand you can not please all of the people all of the timeI have cut and pasted my email explaining the situation to [redacted] and [redacted] , and we could not reach a reasonable agreement to move forward I offered to give them all of the materials and not chaage them one cent more and suggested they find another contractorAlso cut and pasted is [redacted] reply to that offerI will keep the material here for another days should they wish to come and get itIf you require any additional information regarding this matter please do not hesitate to contact me[redacted] From: " [redacted] comcast.net>To: " [redacted] ***" < [redacted] @yahoo.com>Cc: [redacted] @yahoo.comSent: Wednesday, July 23, 10:31:AMSubject: Re: Aluminum Storefront [redacted] , Here is a breakdown of the cost you requestedNew System: Block Size 64" X 80" X 1/4" Clear Tempered Glass $1/4" X 3/4" 1-3/4" x 1/Clear Anodized Aluminum Frame $Labor To Fabricate And Install Frame And Glass $Total: $System We Have Built At Our CostEa1/16" X 3/4" X 1/4" Clear Tempered Glass $1/4" X 3/4" 1-3/4" x 1/Clear Anodized Aluminum Frame With Mullion $Total $Deposit Received For System We Built $Balance Due $Labor to Install Glass Only In Your Wood Frame $If you have any questions let me know [redacted] Glass & Mirrors EtcGuion Road Suite CIndianapolis, IN 46254317-388- 317-388-Fax Hey I know u just got off the phone with my husband, I will be there to get the messed up measure that your worker did..and you best to believe that I will be calling the business better Bureau., for you to be the manager or owner, or whatever you call yourself, I'm going to let other know how you do business, I've been in business for ten years and the first thing you learn is to please your customers, or work it outBut I see how you do your businessBut I'm also going to let it been known, public....I will be to get my things, you should been dropping it off, or you should had came urself.to see what's the problem...trouble business.Sent from Yahoo Mail on Android From: [redacted] @comcast.net < [redacted] @comcast.net>; To: < [redacted] @yahoo.com>; < [redacted] @yahoo.com>; Cc: Morris, [redacted] < [redacted] @yahoo.com>;
I have talked to miss *** and gave her - large pizzas of her choice next time she orders I spoke to her the day I received this complaint but I didn't realize that I needed to respond to you I'm sorry it took so long but you can please close this case if you have any questions please call me at
*** ***Thank you
*** ***
Attached you will find a picture of the frame built based on [redacted]'s initial meeting with Indira. Subsequent to that meeting [redacted] met with [redacted] and instead of the opening Indira and he agreed on we offered to make the changes [redacted] requested. We explained that cost for materials and labor had...
been incurred and we would want to be compensated. At this juncture what I perceived as a misunderstanding became a mis-measurement, and incompetence on [redacted]'s part according to Indira and [redacted]. Glass & Mirrors Etc. has been in business since 1992 and under current ownership since 2004. We understand you can not please all of the people all of the time. I have cut and pasted my email explaining the situation to [redacted] and [redacted], and we could not reach a reasonable agreement to move forward I offered to give them all of the materials and not chaage them one cent more and suggested they find another contractor. Also cut and pasted is [redacted] reply to that offer. I will keep the material here for another 15 days should they wish to come and get it. If you require any additional information regarding this matter please do not hesitate to contact me.[redacted]
From: "[redacted]comcast.net>To: "[redacted]" <[redacted]@yahoo.com>Cc: [redacted]@yahoo.comSent: Wednesday, July 23, 2014 10:31:36 AMSubject: Re: Aluminum Storefront
[redacted],
Here is a breakdown of the cost you requested.
New System:
Block Size 64" X 80" X 1/4" Clear Tempered Glass $190.00
67 1/4" X 82 3/4" 1-3/4" x 4 1/2 Clear Anodized Aluminum Frame $380.00
Labor To Fabricate And Install Frame And Glass $240.00
Total: $810.00
System We Have Built At Our Cost.
2 Ea. 33 1/16" X 80 3/4" X 1/4" Clear Tempered Glass $105.00
70 1/4" X 83 3/4" 1-3/4" x 4 1/2 Clear Anodized Aluminum Frame With Mullion $215.00
Total $320.00
Deposit Received For System We Built $225.00
Balance Due $95.00
Labor to Install Glass Only In Your Wood Frame $135.00
If you have any questions let me know.
[redacted]
Glass & Mirrors Etc.6155 Guion Road Suite CIndianapolis, IN 46254317-388-9740 317-388-4940 Fax
Hey I know u just got off the phone with my husband, I will be there to get the messed up measure that your worker did..and you best to believe that I will be calling the business better Bureau., for you to be the manager or owner, or whatever you call yourself, I'm going to let other know how you do business, I've been in business for ten years and the first thing you learn is to please your customers, or work it out. But I see how you do your business. But I'm also going to let it been known, public. ....I will be to get my things, you should been dropping it off, or you should had came urself.to see what's the problem. ...trouble business. .Sent from Yahoo Mail on Android
From: [redacted]@comcast.net <[redacted]@comcast.net>; To: <[redact...⇄ <[redacted]@yahoo.com>; Cc: Morris, [redacted] <[redacted]@yahoo.com>;