Redlands Ford, Inc.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to meI applaud Redlands Ford Service Department for their dedication to their customers - even a disgruntled oneI sincerely appreciate the opportunity to have my issues heard and addressedAbove all, I am especially pleased to report those issues and concerns have all been resolvedI would also like to note that the Service Manager reached out to me in response to a post on a social media page, before this formal complaint had even been processed or delivered to himHis initiative to resolve my concerns is commendable and reflective of his genuine dedication to his customersMany thanks to ***, ***, and ***, as well as the entire Redlands Ford Service Team! The level of customer service I experienced is rarely seen in today's worldI close this complaint with every confidence that Redlands Ford Service Department truly does care about the cars they service and, more importantly, the people who drive themThank you, Redlands Ford!

Good Afternoon, I am writing you in reference the complaint ID listed aboveI have spoke with the customer that filed the complaint (*** ***) and Redlands Ford has
addressed all of the customers concerns to her satisfactionShe picked her vehicle up from us yesterday and even took the time to write a very nice post on social media about her experiencePlease let me know what I will need to do to close this complaint properly with your department and I will be happy to do soThank you for your help and hope to hear from you soon.*** ***Parts, Service & Quicklane DirectorRedlands Ford(***)***-***www.***.com"Serving you with the courtesy and respect that you deserve!"