I caught the installer with multiple brand new boxes of unused flooring hiding in his trailer.
I feel uneasy about the experience. Everyone was very friendly and knowledgeable but although I caught this, I wonder how much else I was taken for!
I first stopped in for an estimate.
The sales person came to my house to measure.
I was given a figure of square footage of hard wood floor material to purchase from them.
The material was delivered to my house.
The installation took a couple of days. Towards the end is when I discovered a few extra boxes hiding away in the installer's trailer (about 8 of them). They certainly refunded me for that material but I always wonder how much did I not catch.
I definitely left with the feeling that they inflate the numbers of what you should order in raw material. If I didn't catch those boxes, they would have returned them for cash refund.
It is a common contractor scam where they purchase the material and give you copy of receipts to pay them back for.
I certainly learned to be more vigilant and keep a good count of the raw material; but that experience makes me not want to recommend that business.
I caught the installer with multiple brand new boxes of unused flooring hiding in his trailer.
I feel uneasy about the experience. Everyone was very friendly and knowledgeable but although I caught this, I wonder how much else I was taken for!
I first stopped in for an estimate.
The sales person came to my house to measure.
I was given a figure of square footage of hard wood floor material to purchase from them.
The material was delivered to my house.
The installation took a couple of days. Towards the end is when I discovered a few extra boxes hiding away in the installer's trailer (about 8 of them). They certainly refunded me for that material but I always wonder how much did I not catch.
I definitely left with the feeling that they inflate the numbers of what you should order in raw material. If I didn't catch those boxes, they would have returned them for cash refund.
It is a common contractor scam where they purchase the material and give you copy of receipts to pay them back for.
I certainly learned to be more vigilant and keep a good count of the raw material; but that experience makes me not want to recommend that business.