Reloaded Games Inc

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
Regards,
*** ***
Helloi just readed what they said and pretty much shocked that they dont even investigate it they just banned all the accounts that was on that IP while one guy did the rest have to be punished tokinda weird and its even in their rules that its allowed that more players play on one IP without getting bannedthey are just being lazy now and dont even pay attention and investigate it so they can actualy see I never scammed regards

Thank you for contacting usThis account has been
permanently terminated on 12/13/2014, due to our staff verifying that it was
involved in illegal in-game activitiesAs our Terms of Use ***) and *** state, this is an explicit violation and
necessitates account
closureWe apologize such action is necessary and
understand your frustration on this matter but we do take all levels of
cheating quite and had to make the regrettable decision to close an accountThank
you for taking the time to submit communication through the Revdex.com

Thank you for contacting usThis account has been
permanently terminated on 1/3/15, due to our staff verifying that it was
involved in illegal in-game activitiesAs our Terms of Use
(www.gamersfirst.com/terms) and EULA state, this is an explicit violation and
necessitates account closureWe
apologize such action is necessary and
understand your frustration on this matter but we do take all levels of
cheating quite and had to make the regrettable decision to close an accountThank
you for taking the time to submit communication through the Revdex.com

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
Regards,
*** ***
They have no proof of me cheating and I spent a lot of money on my account I want a full refund or I'm gonna take this to a a whole nother I want a full refund or my account to be unban Your cheat system it's not secured all high rank players that is good in the game all have been banned even streamers have been banned from your *** anticheat

Thank you for contacting usThis account has been
permanently terminated on 11/182014, due to our staff verifying that it was
involved in illegal in-game activitiesAs our Terms of Use
(***) and EULA state, this is an explicit violation and
necessitates account closure
We apologize such action is necessary and
understand your frustration on this matter but we do take all levels of
cheating quite and had to make the regrettable decision to close an accountThank
you for taking the time to submit communication through the Revdex.com

Thank you for contacting usThis account has been permanently terminated due to our staff verifying that it was involved in illegal in-game activitiesAsour Terms of Use (www.gamersfirst.com/terms) and EULA state, this is an explicit violation and necessitates account closureWe
apologize such action is necessary and understand your frustration on this matter but we do take all levels of cheating quite and had to make the regrettable decisionto close an accountThank you or taking the time to submit communication through the Revdex.com

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
The response I was given was no different than a copy/pasted message provided when a customer contacts their customer support personally, which provided absolutely no functionally acceptable information on which to discuss this issue, though I appreciate the incomplete sentence about "cheating." They say that they don't provide information about bans because it can help cheaters avoid future bans, but in reality they do it because they can screw over paying customers and not provide legitimate proof of any illegal in-game activitiesI did not cheat, and had not cheated, on any of my active GamersFirst accounts until they showed their true colors and I had nothing further to loseI appreciate the effort of the Revdex.com in their attempt at getting a reasonable excuse from this pathetic excuse of a company** *** *** *** ** * *** *** *** *** *** ** *** *** ***
Regards,
*** ***

Thank you for contacting usThis account has been permanently terminated due to our staff verifying that it was involved in illegal in-game activitiesAs our Terms of Use (www.gamersfirst.com/terms) and EULA state, this is an explicit violation and necessitates account closureWe apologize such
action is necessary and understand your frustration on this matter but we do take all levels of cheating quite and had to make the regrettable decision to close an accountThank you for taking the time to submit communication through the Revdex.com

Thank you for contacting usOur records indicate you have already submitted a support ticket through our website and have been assisted by our support teamThank you again for contacting us through Revdex.com

Thank you for contacting us through Revdex.comAPB Reloaded sells both character specific and account wide itemsYou may have chosen to purchase character specific items at the timeWe allow players to upgrade their character specific items to account wide items by purchasing the account wide item at a
discounted price when you upgradeWe appreciate you contacting us, but respectfully decline your request for a refundThank you again for taking the time to contact us

Thank you for contacting usThe account has been banned for scamming several players, violating our Terms of UseThe account will remain permanently blockedThank you again for contacting us through Revdex.com

Thank you for contacting usWe appreciate your email, however we respectfully decline your request to unblock the accountThe account violated our Terms of Use for scamming another players and will remain permanently bannedThank you again for contacting us

Dear Sir or Madam, i would like to inform you that I could resolve the issue with the company. I would like to thank you very much for you help.  Kindest Regards, [redacted]
Revdex.com:
I have reviewed the response made by the business in...

reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.  I will wait for the business to perform this action and, if it does, will consider this complaint resolved.

Thank you for contacting us. This account has been
permanently terminated on 3/17/15, due to our staff verifying that it was
involved in illegal in-game activities. As our Terms of Use
[redacted]) and EULA state, this is an explicit violation and
necessitates account closure. We...

apologize such action is necessary and
understand your frustration on this matter but we do take all levels of
cheating quite and had to make the regrettable decision to close an account and decline your request for a refund.
Thank you for taking the time to submit communication through the Revdex.com

Revdex.com:
I have reviewed the response made by the business in reference...

to complaint ID [redacted] and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
I find this response unsatisfactory as it did not solve the issue and neither provide any information except that they are supposed to be "several" players scammed, I would still ask for real information on this issue, including in-game name/s of player/s, date/s and item/s stolen, provided after a proper investigation is done.
Regards,
[redacted]

If our staff informed you our research indicated the account was sold, they have reviewed the account. Additionally, the account has been permanently terminated on 11/18/2014, and will remain banned. Thank you again for contacting us.

Thank you for contacting us. We appreciate your feedback, however we respectfully decline your request for a refund. Thank you again for contacting us.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
[I am not satisfied of the company statement, since it does not gives me any DETAILED information on my ban. As I have been browsing other complains against G1 using the Revdex.com service, they are giving a copy paste answer which does not satisfies me. If the company will never unblock my account, I demand my premium and everything I have bought from the company store (Gamersfirst Armas Marketplace) in the past 2 month since I got banned, to be restored on a new account that I have already created and been playing. I have been banned on the 1/3/15, so calculate everything I have bought since 11/3/14 and restore them on my account that I have made a month + ago. I hope we will get to an understanding, because I really love APB, and it's community.]
Regards,
[redacted]

Thank you for contacting us through Revdex.com. We are unable to transfer any items/premium from an account that has been permanently banned. Thank you for contacting us but we respectfully decline your request. Thank you again for contacting us through Revdex.com.

Thank you for your response. We appreciate your feedback,
however we've provided you with information regarding our reason for
permanently blocking the account. We respectfully decline your request for any
other information or to unblock the account. Thank you again for taking the
time to contact us through Revdex.com.