This business response was received by Revdex.com via email and is a copy/paste by ***Please also refer to the attached lease documents.Unfortunately, this tenant has not reviewed the renewal terms of her leaseThe fees associated with her renewal are based on her signed leaseAny and all repairs and
requests for repairs have ALWAYS been done timely, with respectful employee communicationsHaving an excellent history with Revdex.com, local contractors and thousands of satisfied current and past tenants, this claim is simply based on an uninformed tenantI have attached a copy of her signed lease with the stated renewal terms (Section Renewal of Lease)Every vendor that I've dealt with in my personal and professional experience has been excellentReference can also be supplied upon request. In response to her claim that her messages have gone unresponded to is not accurateShe has continued to harass my staff, my sub-contractors and myself for months; responding to each communication with: "STOP CONTACTING ME"Even if she were going to school, there are a number of places that she could find to live that would suit herSimply put, she's clearly unhappy with her living situationNo one is holding her there.she's had opportunities over the past years to move (finding just as affordable housing elsewhere, even going to school) at each renewal period but she chose to stay at the home that I "mis-manage so terribly".Throughout my years of owning and managing nearly units in Cleveland, I, nor my staff, has been treated so poorly by a tenantI have very little turnover, and excellent relationship with nearly all of my residents, receive Christmas cards and baked goods throughout the year from them and have magnificent online reviews from my MANY residentsUnfortunately, I do not see this situation as resolvableI will allow for a mutual release of the current lease without breaking-the-lease-penalty to the tenant, if she chooses to move prior to the end of this month, January 31, 2018. Thank you,Michelle K***MBL Management, Inc. EWashington St, Suite 9Chagrin Falls, OH 44023*** *
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This business response was received by Revdex.com via email and is a copy/paste by ***Please also refer to the attached lease documents.Unfortunately, this tenant has not reviewed the renewal terms of her leaseThe fees associated with her renewal are based on her signed leaseAny and all repairs and
requests for repairs have ALWAYS been done timely, with respectful employee communicationsHaving an excellent history with Revdex.com, local contractors and thousands of satisfied current and past tenants, this claim is simply based on an uninformed tenantI have attached a copy of her signed lease with the stated renewal terms (Section Renewal of Lease)Every vendor that I've dealt with in my personal and professional experience has been excellentReference can also be supplied upon request. In response to her claim that her messages have gone unresponded to is not accurateShe has continued to harass my staff, my sub-contractors and myself for months; responding to each communication with: "STOP CONTACTING ME"Even if she were going to school, there are a number of places that she could find to live that would suit herSimply put, she's clearly unhappy with her living situationNo one is holding her there.she's had opportunities over the past years to move (finding just as affordable housing elsewhere, even going to school) at each renewal period but she chose to stay at the home that I "mis-manage so terribly".Throughout my years of owning and managing nearly units in Cleveland, I, nor my staff, has been treated so poorly by a tenantI have very little turnover, and excellent relationship with nearly all of my residents, receive Christmas cards and baked goods throughout the year from them and have magnificent online reviews from my MANY residentsUnfortunately, I do not see this situation as resolvableI will allow for a mutual release of the current lease without breaking-the-lease-penalty to the tenant, if she chooses to move prior to the end of this month, January 31, 2018. Thank you,Michelle K***MBL Management, Inc. EWashington St, Suite 9Chagrin Falls, OH 44023*** *
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