Rock More Furniture & Mattress

YesI have receive my couch from atlantic bedding and furnitureIm still dissatisfied with the service and treatment that I experienced from shopping at this storeIt ashamed that I had to go out of my way to actually get my couchWhen I purchased this furniture I was expecting it to be in my home within to to three weeks, not two to three monthsI can't take this business seriously because of all the lies that I was toldThanks for helping me receive my furniture

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint.? The sales receipt says no refunds on sales? The definition of a sale is? the exchange of a commodity for money; the action of selling something? I did not pay for the merchandise and no where on the receipt does it state that they will not refund layaways or merchandise that is ordered? The fact of the matter is that the receipt does not indicate what the store is stating regarding no refunds on ordered merchandise? They advertised a product that they did not have in the store? I have the right to cancel my layaway at anytime within a day time frame? If their is a clause stating that no refunds are given on ordered merchandise that should be stated on the receipt? The only thing listed is all sales are final? And I did not pay for the merchandise nor did I received it? I did not purchase anything; heck I didn't even see it because it was not in the store and therefore the store needs to refund me my money Regards, [redacted]

This is my second time contacting you guys about this matterThese people owe me a mirror and a chest of drawersI have contacted them several times to
solve this matter and they keep giving me excuses or longer dates as to when I will receive my replacement furnitureThis has been going on for almost a year and I just want my replacement furniture that I was promised

Our store policy is there is no refunds on ordered itemsThe customer furniture was ordered on February 23th and arrived to the stores Warehouse on March 10th well before the March 19th deadline that the customer requestedThe customer was notified that her furniture had arrivedWhen
notified the customer requested to extended the layawayThe extension was granted and noted on the customer's invoiceThe customer came into the store on April 2nd requesting to cancel her layaway . She then proceeded to ask for refund and was told our store policyWe offered the customer a store credit and an option of using her deposit toward something of equal valueThe customer then became angry and stormed out of the store.Please review the attachment below it is an actual copy of the customers invoiceWith the terms and where she signed agreed to those terms. P.Swe would like to change the email address on fileThe email address we would like future emails to be sent to the following email:

They have contacted me but I have still not received my replacement yetI was told they did not have it in Stock and it maybe another two weeks

YesI have receive my couch from atlantic bedding and furnitureIm still dissatisfied with the service and treatment that I experienced from shopping at this storeIt ashamed that I had to go out of my way to actually get my couchWhen I purchased this furniture I was expecting it to be in my
home within to to three weeks, not two to three monthsI can't take this business seriously because of all the lies that I was toldThanks for helping me receive my furniture

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.?
The sales receipt says no refunds on sales? The definition of a sale is? the exchange of a commodity for money; the action of selling something? I did not pay for the merchandise and no where on the receipt does it state that they will not refund layaways or merchandise that is ordered? The fact of the matter is that the receipt does not indicate what the store is stating regarding no refunds on ordered merchandise? They advertised a product that they did not have in the store? I have the right to cancel my layaway at anytime within a day time frame? If their is a clause stating that no refunds are given on ordered merchandise that should be stated on the receipt? The only thing listed is all sales are final? And I did not pay for the merchandise nor did I received it? I did not purchase anything; heck I didn't even see it because it was not in the store and therefore the store needs to refund me my money
Regards,
[redacted]