Royal Apparel

Review: I ordered some t-shirts that did not fit. I inquired about doing a refund. Their website says the consumer has to email them, get an RA # for a refund and get approval from a [redacted] before they can send back. I recieved an email back from someone names Iris who said she would provide that information Tuesday. She hasn't and I have emailed her multiple times since then to get the RA # and approval.Desired Settlement: I just want to be able to return what I bought

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.

Sincerely,