Schuele & Company

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below [To assist us in bringing this matter to a close, we would like to know your view on the matter.] Regards, [redacted] ok I am easily satisfied when the job is complete and done at a quality standard I have tried to meet with the owner of ms roofing two separate occasions in which he no call no showed I asked him to meet me in person so we were on the same page on what needed to be done to the roof to complete the job so he could be paid He still has yet to show up Almost months after the job was supposedly done I have only met him once when he quoted the job and he has not even been back to the job to meet with me to go over what is wrong I have tried multiple times with no response only thing I have gotten from him is he will be back when it cools down still has not showed up he can contact whoever he wants to still does not change the fact that I have a badly damaged roof and unsatisfactory job which he has already admitted to over text I have multiple pictures to prove so The worst part is that he thought it was going to fly and acted like it was a job well done till I called him out on everything I'd hate to see how many homeowners he has done this to that don't even check his low caliber work and don't know any better I had two separate roofing companies come out to check over the job as well and they were both shocked and advised me not to pay till something was done about it also the garage was in the bid so and the materials were not upgraded to anything clearly the only thing extra he does outside of his bid is damage your property and litter your yard !!!! I highly advise anyone who reads this to pick a quality contractor who does quality work and doesn't do business over text message cause they are scared to face the facts that they did a horrible job thanks!!!!!

I have reviewed the response **de by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me I am sending this e**il to inform you that the water da**ge in my daughters bedroom has been fixed The job was completed yesterday 5-4- Regards, [redacted]

The customer can not be Satisfied he does not know specs for roof and has complained from beginning nothing wrong with roof installationSo I expect to be paid and have contacted the Represenative from Owens Corning .Also my lawyer so that's the only way to settle this projectWe upgraded material and did garage at no cost

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
[To assist us in bringing this matter to a close, we would like to know your view on the matter.]
Regards,
*** *** little cosmetic damage u consider half of the roof with bad ***s all over it little damage and u consider brand new gutters practically ripped off little damage and again I have been the one perusing u to come and meet me to fix the roof u stood me up twice and would not meet with me and I have not heard from u since I have been trying to get it fixed so u can be paid nobody ever said u weren't getting paid u will be paid when u fix what is wrong with the roof u said u would be back when it is cooler and I have yet to see u show up or contact me to fix it and u have no plans to even though u already admitted u would tear off and start fresh then again not my fault u subbed it out u have had ur chances to come and fix it multiple times u said u were coming to fix never show up multiple times u say u will meet to see what is wrong never show up that's why u have not been paid !!!! I want a complete job that looks like a new roof not a used one not my fault u didn't use good judgment and did it when it was degrees there was no rush on doin it if u knew it was going to *** up u should have waited till it was cooler out this is supposed to be your profession not mine so fix what u messed up and u will be paid period and good luck winning in court no one will rule in your favor for installing a damaged roof and tearing up someone's gutters and not replacing and bending them back and spray painting them to try and hide the damage they were brand new a year ago now they look like they are yrs old just like the roof !!!!

We have contacted owner to meet then he sends complaint to Revdex.com saying not to come to property .M&S Roofing has over jobs completed with no complaints and any other Company can state problems with roof and when Homeowner ties your hand and complains about process when we give a warranty of years on WorkmanshipThe roof was installed according to installation specs but he has little cosmetic issuesSo we have no other recourse but to pursue legally

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
[To assist us in bringing this matter to a close, we would like to know your view on the matter.]
Regards,
[redacted] ok I am easily satisfied when the job is complete and done at a quality standard I have tried to meet with the owner of ms roofing two separate occasions in which he no call no showed . I asked him to meet me in person so we were on the same page on what needed to be done to the roof to complete the job so he could be paid . He  still has yet to show up Almost 4 months after the job was supposedly done I have only met him once when he quoted the job and he has not even been back to the job to meet with me to go over what is wrong I have tried multiple times with no response only thing I have gotten from him is he will be back when it cools down still has not showed up he can contact whoever he wants to still does not change the fact that I have a badly damaged roof and unsatisfactory job which he has already admitted to over text I have multiple pictures to prove so . The worst part is that he thought it was going to fly and acted like it was a job well done till I called him out on everything I'd hate to see how many homeowners he has done this to that don't even check his low caliber work and don't know any better . I had two separate roofing companies come out to check over the job as well and they were both shocked and  advised me not to pay till something was done about it also the garage was in the bid so and the materials were not upgraded to anything clearly the only thing extra he does outside of his bid is damage your property and litter your yard !!!! I highly advise anyone who reads this to pick a quality contractor who does quality work and doesn't do business over text message cause they are scared to face the facts that they did a horrible job thanks!!!!!

All repairs were completed,Mark

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
[To assist us in bringing this matter to a close, we would like to know your view on the matter.]
Regards,
[redacted] the roofing company that came out to inspect ms roofings work for me stated that the job was highly unprofessional and needed to be totally torn off and completely redone there were several exposed nails which will eventually rust and cause leaks he also states that the shingles only had five nails in them and all were suppose to have six nails along with several other defects in the way that it's was roofed . All of these problems occurred when me roofing was supposed to do the job in house like I was told and instead he dubbed all of the work out for 3,000.00 to another company who clearly rushed and took shortcuts based on the money they were given it is totally u professional to do and from what I hear ms roofing does quite often. Neither the owner or anyone who worked for ms roofing was at the job to over see the crew they subbed it to and they were not provided the proper materials to get the job done at a quality standard . This being said they will no longer be able to correct this issue because of the lack of properly being able to do such a job that he garunteed he could accomplish which clearly they are incapable of doing so .the owner should contact his insurance company to pay for all losses I have so I can hire a quality roofing company who is capable of doing a professional job done right the first time .

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.  If you and the business have reached an agreement and compliance is set for a future date, we trust the business will comply.  Please contact us after that time if the matter is not resolved as agreed and we will review the complaint and proceed accordingly.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Regards,
Sounds good
[redacted]

Mr. [redacted] said he will call customer today to arrange to go and do what needs to be done. He wants to settle this and not argue anymore.

We did install roof when was above 90 degrees and have text with [redacted] who wants [redacted],s on roof fixed we tried to repair he did not like the result so he discussed doing repairs when cooler.So now complaining about it without a chance to repair when cooler.The roof is not leaking. [redacted] M&S...

Roofing

The customer can not be Satisfied he does not know specs for roof and has complained from beginning nothing wrong with roof installation. So I expect to be paid and have contacted the Represenative from Owens Corning .Also my lawyer so that's the only way to settle this project. We upgraded material and did garage at no cost.

I have reviewed the response **de by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.  I am sending this e**il to inform you that the water da**ge in my daughters bedroom has been fixed.  The job was completed yesterday...

5-4-2016.
Regards,
[redacted]