Sealing Long Island

This is my 2nd time using this company. Great experience both times. Quality work and great results. Will certainly be using them again in the future. Workers are extremely neat and very professional

Review: This company sealed my driveway on 10/**/14. The driveway looks worst due to different products used. After filling the cracks and then sealing the driveway, I asked the technician if all colors would blend and he said they would. A day later that is not the case and you can clearly see the different products.

I called thier office on 10/**/14. I spoke to them about this they said that an additional coat of sealer is required and that there would be additional charge $100. This additional charge was never mentioned during opriginal estimate or at completion of the work. Only now that I called their office to complain, do they say that an additional coat is required.Desired Settlement: I would like them to recoat the entire driveway with sealer or refund my $200.

Consumer

Response:

At this time, I have not been contacted by Sealing Long Island, LLC regarding complaint ID [redacted].

Sincerely,

Review: Apparently they spot filled an oil stain and a few cracks along my driveway with "crack fill". When the driveway dried, all areas they used with this product showed through causing lines to come through the asphalt. I have had my driveway sealed each year for the past five years and the companies I used in the past always primed the driveway beforehand treating any oil spots and cracks and after they applied the sealant the driveway was smooth and no lines of primer were visible. I believe the worker who sealed the driveway applied it too thin causing the primer to show through. When I contacted the company regarding this, he told me I should have a second application of sealant which he offered at a discount. His website mentions crack fill under their "FAQ's" page and that this may occur but what annoyed me that I was not told of this before it was applied. Had I been warned I would not have have them apply it. His website states "Your satisfaction is 100% guranteed. If for any reason you are un-satisfied call us, we want you to be happy with the work. It is rare for our customers to be unsatisfied however, if for any reason you are not thrilled with our work call us immediately, we can easily rectify any concerns." Yet the [redacted] never offered to come over and look at it. My driveway looks worse now then it did before it was sealed!Desired Settlement: Reseal the driveway using the appropriate amount of asphalt.

Consumer

Response:

At this time, I have not been contacted by Sealing Long Island, LLC regarding complaint ID [redacted].

Sincerely,