Serfas

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update
it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me. I will wait until for the business to perform this action and, if it does, will consider this complaint resolved
Regards,
*** ***

you are having difficulty putting the lenses back into the frame either send them back to us or call ben at [redacted] and he cab walk you through the process

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update...

it before sending it.]

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.  I will wait until for the business to perform this action and, if it does, will consider this complaint resolved.

Regards,

you are having difficulty putting the lenses back into the frame either send them back to us or call ben at [redacted] and he cab walk you through the process