Slimminghealthy

Thank you for mediating this consumer complaint from our customer, Case Number: [redacted] .Our company strives to make sure that our customers are 100% satisfied, so we take consumer complaints very seriouslyBefore customers commit to our day free trial, our customers have to affirm and acknowledge the terms & conditions for our autoship program by marking the T&C check-boxes According to our records, customer ordered our Garcinia and Mango Cleanse supplements on a day trial basis back on [redacted] and paid the shipping and handling fees of $ [redacted] and $***.The trial expired on [redacted] and due to the fact that our customer did not contact us to cancel their trial they were subsequently charged for the original shipments on [redacted] $ [redacted] for the Garcinia and $ [redacted] for the Mango Cleanse Customer had contacted our Customer Service on [redacted] and requested for the subscription to be cancelledHowever the customer’s account was automatically closed on [redacted] due to the customer’s account being flagged as a chargeback for the disputed charges.Unfortunately, the chargeback processor and credit card companies have ruled the claim in our favor.Regardless, we feel our customer’s concerns thus we have issued the customer full refunds for the charges on [redacted] ,$ [redacted] for the Garcinia and $ [redacted] for the Mango Cleanse.Here are the refund confirmations: Refunded - $- Trans-ID: 05/09/ Refunded - $- Trans-ID: 05/09/ Please relay this message to our customer, and feel free to let us know if you should have any questions

Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to meSincerely, [redacted]

Revdex.com:I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to meSincerely, *** ***

Thank you for mediating this consumer complaint from our customer, Case Number: ***.Our company strives to make sure that our customers are 100% satisfied, so we take consumer complaints very seriouslyBefore customers commit to our day free trial, our customers have to affirm and
acknowledge the terms & conditions for our autoship program by marking the T&C check-boxes
According to our records, customer ordered our Garcinia and Mango Cleanse supplements on a day trial basis back on *** and paid the shipping and handling fees of $*** and $***.The trial expired on *** and due to the fact that our customer did not contact us to cancel their trial they were subsequently charged for the original shipments on *** $*** for the Garcinia and $*** for the Mango Cleanse
Customer had contacted our Customer Service on *** and requested for the subscription to be cancelledHowever the customer’s account was automatically closed on *** due to the customer’s account being flagged as a chargeback for the disputed charges.Unfortunately, the chargeback processor and credit card companies have ruled the claim in our favor.Regardless, we feel our customer’s concerns thus we have issued the customer full refunds for the charges on***,$*** for the Garcinia and $*** for the Mango Cleanse.Here are the refund confirmations:
Refunded - $- Trans-ID: 05/09/
Refunded - $- Trans-ID: 05/09/
Please relay this message to our customer, and feel free to let us know if you should have any questions

Thank you for mediating this consumer complaint from our customer, Case Number: [redacted].Our company strives to make sure that our customers are 100% satisfied, so we take consumer complaints very seriously. Before customers commit to our 14 day free trial, our customers have to affirm and...

acknowledge the terms & conditions for our autoship program by marking the T&C check-boxes.
According to our records, customer ordered our Garcinia and Mango Cleanse supplements on a 14 day trial basis back on [redacted] and paid the shipping and handling fees of $[redacted] and $[redacted].The trial expired on [redacted] and due to the fact that our customer did not contact us to cancel their trial they were subsequently charged for the original shipments on [redacted] $[redacted] for the Garcinia and $[redacted] for the Mango Cleanse.
Customer had contacted our Customer Service on [redacted] and requested for the subscription to be cancelled. However the customer’s account was automatically closed on [redacted] due to the customer’s account being flagged as a chargeback for the disputed charges.Unfortunately, the chargeback processor and credit card companies have ruled the claim in our favor.Regardless, we feel our customer’s concerns thus we have issued the customer full refunds for the charges on[redacted],$[redacted] for the Garcinia and $[redacted] for the Mango Cleanse.Here are the refund confirmations:
Refunded - $79.95 - Trans-ID: 3570808256 05/09/2017
Refunded - $89.92 - Trans-ID: 3570808242 05/09/2017
Please relay this message to our customer, and feel free to let us know if you should have any questions.

Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. Sincerely, [redacted]