South Tacoma Glass

In response to [redacted] / [redacted] complaint regarding front entry door install, which was installed 11-1-for a purchase price of $2,+ tax = $2,with customers providing $1,down payment on 8-26- The customers had requested the front door system to include retractable screen and after install was not happy with the screen appearance and track which sets on top of threshold South Tacoma Glass will remove retractable screen and will not collect any remaining balance Any further correspondence through Revdex.com would be appreciated

You should have received a responses from Mr*** about this complaintWe replaced his window at no charge and did not charge him for the window tiniting tooWe did not tape the temporary plate on his rear window so we should not be responsible at all.But any case we replaced his window and
the tint

Complaint: ***I am rejecting this response because:I am not interested in south Tacoma Glass only removing the retractable screen only and not making the job whole We had a verbal contract to have a door installed correctly and an offer and acceptance by South Tacina Glass to inspect the code issue and make reparationsAt this point I realize I do not wish to do any further business with South Tacoma Glass and they do not have permission to enter my property. Sincerely,*** ***

In response to [redacted] / [redacted] complaint regarding front entry door install, which was installed 11-1-2014 for a purchase price of $2,498.00 + tax = $2,732.81 with customers providing $1,300.00 down payment on 8-26-14.  The customers had requested the front door system to...

include retractable screen and after install was not happy with the screen appearance and track which sets on top of threshold.  South Tacoma Glass will remove retractable screen and will not collect any remaining balance.  Any further correspondence through Revdex.com would be appreciated.

The company has remedied the problem