Unprofessional, lazy, and careless are words that can describe my experience I applied for an apartment on [redacted] in Los Angeles, CA with Jenna [redacted] and it was a communication disaster from the beginningShe would not answer my phone calls or reply to my voicemailsJenna would only respond through email or textI filled an application out and paid the application fee promptly after viewing the apartment on my ownOnce I was able to communicate through email Jenna was careless with my social security number and wanted me to email it to her(which I did not) After I sent in my application I waited two days and tried calling again with no answerI left a voicemail and waited another dayI called again and no answerI then decided to text Jenna which she promptly replied with a generic text asking me to pay the fee first before applyingOnce I informed her I already paid it she sent a text saying they wanted to offer me the apartmentJenna asked if I wanted a blank lease emailed to me for review, which I agreed toShe informed me she was on vacation the next day and would contact me after she returned I waited and received no leaseAfter three days I texted Jenna to no replyOver the next few days I called and left voicemails to no replyFinally, after texting her and asking about the lease she informed she that the apartment had been given to someone else! One solution could fix all of thisAnswering the phone number you advertise as communicationTexting is not professional Throughout the experience I called times and left messages each time with no response.This is unacceptable for any business
Unprofessional, lazy, and careless are words that can describe my experience I applied for an apartment on [redacted] in Los Angeles, CA with Jenna [redacted] and it was a communication disaster from the beginningShe would not answer my phone calls or reply to my voicemailsJenna would only respond through email or textI filled an application out and paid the application fee promptly after viewing the apartment on my ownOnce I was able to communicate through email Jenna was careless with my social security number and wanted me to email it to her(which I did not) After I sent in my application I waited two days and tried calling again with no answerI left a voicemail and waited another dayI called again and no answerI then decided to text Jenna which she promptly replied with a generic text asking me to pay the fee first before applyingOnce I informed her I already paid it she sent a text saying they wanted to offer me the apartmentJenna asked if I wanted a blank lease emailed to me for review, which I agreed toShe informed me she was on vacation the next day and would contact me after she returned I waited and received no leaseAfter three days I texted Jenna to no replyOver the next few days I called and left voicemails to no replyFinally, after texting her and asking about the lease she informed she that the apartment had been given to someone else! One solution could fix all of thisAnswering the phone number you advertise as communicationTexting is not professional Throughout the experience I called times and left messages each time with no response.This is unacceptable for any business