Style Mogul

Hello, We responded to you and stated your exchange was on back order and you were willing to waitYou sent your exchange back in March we are going to send your item

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me I will wait for the business to perform this action and, if it does, will consider this complaint resolved Regards, [redacted]

You want a refund & Free ItemsNo sorryWe issued a refund but It did not go through as stated in emails so we resent the shoes and you receivedI also stated in the email it did not clear so I will be sending shoes out same dayYou cannot have free itemsSorry

Hi, We sent your shoesIf you did not receive I will check my local post office for returns

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed as Answered] Complaint: [redacted] I am rejecting this response because: Regards, [redacted] There is no response from business

We have spoken and I gave her, her tracking directly through text messageShe received her shoes

the bank refunded me my money thank you for everything Sent from my iPad

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed Administratively Resolved] Complaint: [redacted] I am rejecting this response because: Style Mogul is referring to a different order that I placed on 9/29/in which I received the merchandise and asked for an exchange This was while she was under a [redacted] account which she is no longer on.The tracking number she sent me is for that order Not the order that I have in question Again that merchandise total is $for a coat that I never received the second order was placed on 10/20/ Thanks Regards, [redacted]

Hi, I have issued her a refund for her order

Her order shipped & She will receive by today if she did not receive Saturday

We will check on the order & send refund if we see a mistake

Customer got his entire order alreadyBoots & Jacket

[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted] ***

-------- Forwarded message ----------From: Revdex.com of Metro Washington DCDate: Tue, May 12, at 10:AMSubject: Fwd: You have a new message from the Revdex.com of Metro Washington DC & Eastern Pennsylvania in regards to your complaint # [redacted] .To: [redacted] < [redacted] @myRevdex.com.org> ---------- Forwarded message ----------From: [redacted] *** < [redacted] @ [redacted] .com>Date: Mon, May 11, at 3:PMSubject: RE: You have a new message from the Revdex.com of Metro Washington DC & Eastern Pennsylvania in regards to your complaint # [redacted] .To: "[email protected]" I am unsure as to what options I have for the next stepThis company must be a fraudulent businessI have waited for months my my purschase and with no communication I am receiving attitudes from the vendorWhat else can I do to receive my money back? [redacted] ***

Yes the bank refunded me my MoneyStyleMogual never sent additional missing itemsI will never do service with them

If you read my website EVERYTHING IS MADE TO ORDER! It has to be made! Also it states 2-weeks for shipping, If you want something sooner I post things on my website that is 3-Day shipping and in stock items on my page! You are aware

We shipped her shoes & she been received themWe sent her tracking about times

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed Administratively Resolved] Complaint: [redacted] I am rejecting this response because: They just responded about two days ago regarding my orderI have chosen three different exchange options because I was needing an ensemble for a specific eventNone were in stock?? So you place orders for items you do not even have? Presumptuous of me maybe, but that should be told you the buyer beforehandI was never told anything and a simple line of communication would have sufficed yet I received nothing but one worded emails maybe once every other week Regards, [redacted] ***

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear belowPer attached email you did in fact receive my email which you responded toYou have not followed your own rules regarding exchangePlease give me my money back or give me the product which I ordered by in November Regards, [redacted]

Hi, We ship all itemsWe provided tracking information & had proof of deliveryMaybe you can check with your neighbors