We already informed the customer that we have NO CASH REFUNDS POLICY as per our SALES CONDITION. This said, we already received 1 of the model on order, and we can ship at the cost of $1,895.00 + refund the balance as requested - even though that is not part of our sales policy.
Complaint: 11732475
I am rejecting this response because:So far no check.They are hoping that I will go away.How do I keep this open until I get a check?Thank you.
Regards,
[redacted]
We already informed the customer that we have NO CASH REFUNDS POLICY as per our SALES CONDITION. This said, we already received 1 of the model on order, and we can ship at the cost of $1,895.00 + refund the balance as requested - even though that is not part of our sales policy.
Complaint: 11732475
I am rejecting this response because:So far no check.They are hoping that I will go away.How do I keep this open until I get a check?Thank you.
Regards,
[redacted]