0px; text-transform: none; white-space: normal; widows: auto; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: transparent;">We are very sorry to hear about this unfortunate set of circumstances for this person, however, we do not believe we were the cause of this problem.
As you may be aware, acrylic nails can become infected for a variety of reasons, none of witch, would be caused by a technician. Infections somewhere else in the person, damage to the nails, caused by a variety of issues, even dirty dishwater, but, these are not excuses. If our techs see an infection or a fungus on someones nails, we do not perform a service on that person, we direct them, under state law, to their doctors.
[redacted], is a licensed cosmetologist, and a manger with over 25 years of experience in this business, I have every confidence in her doing the best job for any of our clientele.
This person is also asserting that we do not answer the phone, we do, and we answer all incoming phone calls, if a message is left, it is returned the next business day. We are open Tuesday through Saturday, and closed on Sunday and Monday. We have a new website going up, the old one, has not been taken down by Yellow Pages to my knowledge, so the old website may have different hours until the new one is posted, but we have no control over when that will be taken down.
No one, has come into the salon to complain about their nails to this point in time.
Please let me know what your course of action will be from here on out.
Respectfully Submitted,
[redacted]
Co-owner
Innovators Salon and Spa
10600 W. Bluemound Rd., Unit 4
Wauwatosa, WI 53226
414-774-6818
0px; text-transform: none; white-space: normal; widows: auto; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: transparent;">We are very sorry to hear about this unfortunate set of circumstances for this person, however, we do not believe we were the cause of this problem.
As you may be aware, acrylic nails can become infected for a variety of reasons, none of witch, would be caused by a technician. Infections somewhere else in the person, damage to the nails, caused by a variety of issues, even dirty dishwater, but, these are not excuses. If our techs see an infection or a fungus on someones nails, we do not perform a service on that person, we direct them, under state law, to their doctors.
[redacted], is a licensed cosmetologist, and a manger with over 25 years of experience in this business, I have every confidence in her doing the best job for any of our clientele.
This person is also asserting that we do not answer the phone, we do, and we answer all incoming phone calls, if a message is left, it is returned the next business day. We are open Tuesday through Saturday, and closed on Sunday and Monday. We have a new website going up, the old one, has not been taken down by Yellow Pages to my knowledge, so the old website may have different hours until the new one is posted, but we have no control over when that will be taken down.
No one, has come into the salon to complain about their nails to this point in time.
Please let me know what your course of action will be from here on out.
Respectfully Submitted,
[redacted]
Co-owner
Innovators Salon and Spa
10600 W. Bluemound Rd., Unit 4
Wauwatosa, WI 53226
414-774-6818