The Lasik Vision Institute

This company is generally terrible in their practices, and this particular location is slightly better than the overall average for the nationwide firm.
That said, they utilize used car salesman tactics to trick you into bad deals.
I originally went to them because of a low Groupon price. I knew full well they would try to upsell me, and that I would likely spend more for an upgraded package. The starting price was half the cost of other providers, so I took a chance.
The upsells they pushed were:
Upgraded laser... ok, bite
Punctal plugs... upon research and phone calls, it turns out this is not something that everyone needs, is typically only put in post procedure if problems arise, and as it turns out not something that I needed at all.
An expensive lifetime warranty... costs a grand more, only stays valid if you get ANNUAL exams either with them for 99$ a pop, or thru your own provider with adequate timely notice of results. Failure to come in for or submit an exam voids the warranty.
Final straw. I had to pick up my own medications at my own cost. They assured me insurance would cover it, it didn't, and before I left the office they insisted on a deposit.
If the price isn't covering your costs, change the price and stop acting so sleazy.
I went with another company that costed a bit more, but had NONE of this nonsense. I didn't want to trust my eyes to used car salesmen. (No refund on deposit.)
Obviously I cannot comment on the skill of the doctor. He seemed nice, but so did everyone I dealt with.

I have requested my medical records in writing from the Lasik Vision Institute (LVI). I initially received a response on 3/8/18 from Sarah O stating that once I have surgery, she would be happy to release those notes to me and my chart records. "Unfortunately until then I am unable to do so." Since I am not a candidate for Lasik, I cannot have that particular surgery. This appointment was a consultation where they testing my eyes, obtained my prescription, dilated my pupils, and ran tests. I responded to Sarah's email with, "You are required by law to release my records to me." I had signed HIPAA forms at their office. On 3/10/18, Sarah O, Office Manager, sent the following reply. "Upon further research due to the fact that you did not pay for this service and it is only a candidacy screening for the Lasik procedure there are no records to release to you." I watched the doctor take notes. I saw the print outs of my eye scans. I have a file with papers inside. She is denying the records' existence despite agreeing earlier.

On Feb 18, 2017 I made a $100 deposit to have Lasik surgery, but canceled my appointment more than 24 hours before it was to take place. I was told my deposit would be returned. On June 14th I called and was told it had been credited, but would take 6 weeks to show on my credit card. On July 26th I checked my card and still had no refund.
I called again a couple months later and was told they would look into it. I called in Feb 2018 and was told the woman would talk to the accounting people and call me back. She did call back a couple days later to tell me she wasn't able to call them because they were not there.
Over a year and multiple calls later I still don't have my deposit back.