We have received the complaint ID# [redacted] dated July 27th. The guest complaint is that the complimentary food trays were compromised due to children not using tongs provided. First class is a family friendly experience. Luxury and Luxury Dome is offered as an adult only...
experience. Understanding that the guest was inconvenienced by other passengers we will offer a refund of 10% of their package price of $870 which equals an $87 refund.
We have received the complaint ID# [redacted] dated July 27th. The guest complaint is that the complimentary food trays were compromised due to children not using tongs provided. First class is a family friendly experience. Luxury and Luxury Dome is offered as an adult only...
experience. Understanding that the guest was inconvenienced by other passengers we will offer a refund of 10% of their package price of $870 which equals an $87 refund.