Tickled Ivories

Hello [redacted], Here is the receipts for the transactions for refunds to Ms [redacted]. Mr [redacted] will be contacting you shortly to forward along the communication to Ms [redacted] about the refund and her note saying that she missed seeing...

our communication saying we did indeed refund the amount asked and proceeded to send in this complaint to the Revdex.com.  Please advise what else we may do to assist in this issue.    Thank you,