I recently had a great customer experience with Tieks. I ordered several pairs of shoes to give out to my bridesmaids at my bridal shower, but I accidentally sent them to the wrong address. All six pairs were delivered to my old college school address, instead of my new home address (which was 80 miles away). When I realized my mistake and called Tieks for help, they were so quick to do whatever was needed so that I could still gift the shoes to my bridesmaids. They sent out six new pairs free of charge, with free rush shipping, and all they asked in return is that I send back the misplaced pairs at my earliest convenience. Wow! That type of dedication and elite customer service is unheard of! This company deserves to be recognized and applauded for its efforts and fabulous product!
I recently had a great customer experience with Tieks. I ordered several pairs of shoes to give out to my bridesmaids at my bridal shower, but I accidentally sent them to the wrong address. All six pairs were delivered to my old college school address, instead of my new home address (which was 80 miles away). When I realized my mistake and called Tieks for help, they were so quick to do whatever was needed so that I could still gift the shoes to my bridesmaids. They sent out six new pairs free of charge, with free rush shipping, and all they asked in return is that I send back the misplaced pairs at my earliest convenience. Wow! That type of dedication and elite customer service is unheard of! This company deserves to be recognized and applauded for its efforts and fabulous product!