Revdex.com Fax: 512-[redacted] Attn.: [redacted] From: Times Market #101 [redacted] Port Lavaca, Texas [redacted] Subject: Response to the Complain Ref.: ID# [redacted] Dear Ms. [redacted], We had received the letter from you concerning about the customer complaining about the product is expired on the dated 01/14/2015 at our store location above. We had tried to get into the web to response, but we can't located the form to response. We were given the customer the replacement of the product, but the customer is refused to take other product. [redacted] wants the money only and our employee can not doing so because of our policy. We would like to give any other product with the same price as a replacement when [redacted] comes back to our store and he can do it at any time just let me know. We hope this will resolve this issue. If I can be further assist, please give me a call at 361-[redacted]. Thank you very much and Have a great day. [redacted]
Date: 03/03/2015 To: ...
Revdex.com Fax: 512-[redacted] Attn.: [redacted] From: Times Market #101 [redacted] Port Lavaca, Texas [redacted] Subject: Response to the Complain Ref.: ID# [redacted] Dear Ms. [redacted], We had received the letter from you concerning about the customer complaining about the product is expired on the dated 01/14/2015 at our store location above. We had tried to get into the web to response, but we can't located the form to response. We were given the customer the replacement of the product, but the customer is refused to take other product. [redacted] wants the money only and our employee can not doing so because of our policy. We would like to give any other product with the same price as a replacement when [redacted] comes back to our store and he can do it at any time just let me know. We hope this will resolve this issue. If I can be further assist, please give me a call at 361-[redacted]. Thank you very much and Have a great day. [redacted]