The vehicle was towed in, in very poor conditionInside was full of belongings, dog food and we couldn't even get behind the steering wheelTheir were wires hanging from under the dash board and half the dash board was torn apartBattery had exploded and there was battery
acid over everythingThe car was here for months before approvalWe did not charge for storageWe replaced the battery and starterCleaned up and repaired battery cables the best we couldI told customer she would need new cables, they are not available due to the age of the carIf they had a problem with the battery or starter they have a year warranty on themWe would be more then happy to replace themThe customer never contacted usThey paid $for work that was done and not $Also any other repair shop would of charged storage fees and we did notIf they want to bring the Vehicle back we will fix the work we did.Mustang Auto Repair
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me. I will wait until for the business to perform this action and, if it does, will consider this complaint resolved
Regards,
Robert B***
I do not wish to proceed any further on this matter
The vehicle was towed in, in very poor conditionInside was full of belongings, dog food and we couldn't even get behind the steering wheelTheir were wires hanging from under the dash board and half the dash board was torn apartBattery had exploded and there was battery
acid over everythingThe car was here for months before approvalWe did not charge for storageWe replaced the battery and starterCleaned up and repaired battery cables the best we couldI told customer she would need new cables, they are not available due to the age of the carIf they had a problem with the battery or starter they have a year warranty on themWe would be more then happy to replace themThe customer never contacted usThey paid $for work that was done and not $Also any other repair shop would of charged storage fees and we did notIf they want to bring the Vehicle back we will fix the work we did.Mustang Auto Repair
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me. I will wait until for the business to perform this action and, if it does, will consider this complaint resolved
Regards,
Robert B***
I do not wish to proceed any further on this matter