Tom's Auto

Mr. [redacted] has been a preventative maintenance customer since 2012. He renewed the contract for one year in October, 2014 for a spring and fall visit in 2015. We performed the spring preventative maintenance on April 28, 2014 and advised Mr. [redacted] that his unit was failing and...

we provided a proposal for replacement of his air conditioning unit. Mr. [redacted] opted to have another company install a new unit. This is a one year contract to provide service and we have offered the customer to provide the service in the fall to fulfill the contract. We do not offer refunds on the contracts but will  provide the service contracted for.