Tran Dental

Dear Revdex.com, I received and reviewed a letter from your Mice on Jan 19, regarding a complaint from a patient of my practice The ID number for this complaint is [redacted] Thank you for contacting me on this matter and giving my practice the opportunity to give our accounting The following accounting of this patient's history is based on a review of the clinical notesThis patient was seen at our office initially on 4/5/with an associate Dentist ditty practiceHe informed the Dentist of sensitivity to sweets with his canine on the UL side and no other dental pain or issuesCheek up x-rays were taken in the form of bite-wings and anterior psi-apicalsThis is the typical type of x-rays taken for a patient who is not indicating pain with the teeth_ The patient wears upper and lower partialsThe teeth were very worn down and according to the Dr's notes, oral hygiene was poor; a cleaning was done and she counseled the patient on proper brushing and flossing Recommendation based on the visual roam and x-rays taken were given for fillings involving the patient's upper right and left canines, and teeth on the lower right sideA treatment plan for recommended treatment was given at that timeThe patient returned almost months later on 9/25/to work on treatment recommended to him from AprilHe did not indicate any problems with his teeth at this time; no films were taken at this appointment Since it had almost been months since he was last seen, a cleaning was done at this appohiMient and the Drstarted on some of his recommended fillings The two canines on top were filledThe patient wears an upper partial that fit around his upper caninesThe fillings that were placed on his upper right canine did involve areas that his upper partial would contactSome minor adjustments were likely made to allow for his partial to seat and his teeth to occlude properlyThis would be true for any fillings done in the mouthAdjustments (what the patient is referring to as grinding) have to be made to allow the teeth to come back together properlyThe patient returned on 10/20/with a complaint of discomfort with his upper left canineAt this appointment, I saw this patient for the first timeHe reported to having discomfort with it ever since the filling was placedI checked the filling and his biteI found the filling to be soundAn adjustment was made to his opposing toothI advised him to give it some time to make sure the tooth was comfortable before continuing with the two fillings he still needed on the lower right sideI saw the patient again on 10/27/Fillings were completed on his lower right 2°pre-molar and lower right is molarMy notes do not indicate arty issues with the treatment at this appointmentUp to this time, there have not been any complaints or issues with his canine on the upper right sideThe last time this patient was seen in my office was on I/12/His chief complaint was that something fell out of his tooth and there was a hole in itThe patient indicated the tooth involved to be his upper Tight canineAt this time, I bad a pen-apical film taken of this specific toothThe film showed an infection at the bottom of the toothI found some mobility with the tooth at this time and what had come out was a large, old composite restoration that the patient bad in this tooth prior to ever seeing usOriginal films taken in April of confirm thisI explained to the patient that the prognosis for restoring this tooth wasvery poor and advised for extraction of itI told him that a tooth could be added onto the existing upper partial that he currently woreA treatment plan was given to the patient for these recommendations.From reading this patient's statement, I can see that he thinks the treatment done by our dace caused the problems with his upper right canineThis is not the caseThe films taken originally were films taken typically for routine check-ups and did not show a full length view of the toothThe patient did not have any specific complaint regarding that tooth at the timeThem were no specific complaints related to his upper right canine until I saw him last on 1/12/A peri-apical film taken at that time showed that it was not salvageable.I am song that this patient harbors negative feelings towards our office and have felt the need to file a complaint After reading his statement, I realize that my communication regarding the state of his tooth and reasons for the recommendations were not understoodI would advise him to seek another opinionI'm confident that any Dentist he consults with will confirm what I found and am recommending for this tooth,Please contact me at anytime regarding this caw I welcome any correspondence with your office or with this patient

Dear Revdex.com, I received and reviewed a letter from your Mice on Jan 19, 2016 regarding a complaint from a patient of my practice The ID number for this complaint is [redacted]. Thank you for contacting me on this matter and giving my practice the opportunity to give our accounting....

The following accounting of this patient's history is based on a review of the clinical notes. This patient was seen at our office initially on 4/5/2015 with an associate Dentist ditty practice. He informed the Dentist of sensitivity to sweets with his canine on the UL side and no other dental pain or issues. Cheek up x-rays were taken in the form of bite-wings and anterior psi-apicals. This is the typical type of x-rays taken for a patient who is not indicating pain with the teeth_ The patient wears upper and lower partials. The teeth were very worn down and according to the Dr's notes, oral hygiene was poor; a cleaning was done and she counseled the patient on proper brushing and flossing Recommendation based on the visual roam and x-rays taken were given for 4 fillings involving the patient's upper right and left canines, and 2 teeth on the lower right side. A treatment plan for recommended treatment was given at that time. The patient returned almost 6 months later on 9/25/2015 to work on treatment recommended to him from April. He did not indicate any problems with his teeth at this time; no films were taken at this appointment Since it had almost been 6 months since he was last seen, a cleaning was done at this appohiMient and the Dr. started on some of his recommended fillings The two canines on top were filled. The patient wears an upper partial that fit around his upper canines. The fillings that were placed on his upper right canine did involve areas that his upper partial would contact. Some minor adjustments were likely made to allow for his partial to seat and his teeth to occlude properly. This would be true for any fillings done in the mouth. Adjustments (what the patient is referring to as grinding) have to be made to allow the teeth to come back together properly. The patient returned on 10/20/2015 with a complaint of discomfort with his upper left canine. At this appointment, I saw this patient for the first time. He reported to having discomfort with it ever since the filling was placed. I checked the filling and his bite. I found the filling to be sound. An adjustment was made to his opposing tooth. I advised him to give it some time to make sure the tooth was comfortable before continuing with the two fillings he still needed on the lower right side. I saw the patient again on 10/27/2015. Fillings were completed on his lower right 2°4 pre-molar and lower right is molar. My notes do not indicate arty issues with the treatment at this appointment. Up to this time, there have not been any complaints or issues with his canine on the upper right side. The last time this patient was seen in my office was on I/12/2016. His chief complaint was that something fell out of his tooth and there was a hole in it. The patient indicated the tooth involved to be his upper Tight canine. At this time, I bad a pen-apical film taken of this specific tooth. The film showed an infection at the bottom of the tooth. I found some mobility with the tooth at this time and what had come out was a large, old composite restoration that the patient bad in this tooth prior to ever seeing us. Original films taken in April of 2015 confirm this. I explained to the patient that the prognosis for restoring this tooth wasvery poor and advised for extraction of it. I  told him that a tooth could be added onto the existing upper partial that he currently wore. A treatment plan was given to the patient for these recommendations.From reading this patient's statement, I can see that he thinks the treatment done by our dace caused the problems with his upper right canine. This is not the case. The films taken originally were films taken typically for routine check-ups and did not show a full length view of the tooth. The patient did not have any specific complaint regarding that tooth at the time. Them were no specific complaints related to his upper right canine until I saw him last on 1/12/16. A peri-apical film taken at that time showed that it was not salvageable.I am song that this patient harbors negative feelings towards our office and have felt the need to file a complaint After reading his statement, I realize that my communication regarding the state of his tooth and reasons for the recommendations were not understood. I would advise him to seek another opinion. I'm confident that any Dentist he consults with will confirm what I found and am recommending for this tooth,Please contact me at anytime regarding this caw I welcome any correspondence with your office or with this patient