United Auto Exchange

I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution would be satisfactory to me I will wait for the business to perform this action and, if it does, will consider this complaint resolved Regards, [redacted]

I have reviewed the response offer made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below[redacted] came back and used a new cleaner, but the siding still looks bad I called Al Chapman's cell number and he had no idea what was going on, didn't know anything about new cleaner but told me if they couldn't get it right they would call a siding company to look at it No one has been back since Regards, [redacted] ***

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me I will wait for the business to perform this action and, if it does, will consider this complaint resolved Regards, [redacted] Thank you I have been out of town and just checked my email.Thank you for all your troubleMy biggest problem was getting him to return my calls

I have reviewed the response offer made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below.Consumer stated business still needs to do the following: fix inside cracks in ceilings of four rooms and indoor/outdoor carpet ends needs to be torched/burnt so it will not ravel Regards, [redacted]

We had advised Mrs [redacted] that we were unable to come out there and do any more painting unless we have a few days of dry weather and I don't think that she seems to understand that we offered her a free house wash and free installation of gutter guards for her being a new customer and I'm not sure why we are getting such kick back from her when we have stayed in as much contact with her as possible my man have been out there about times now to explain to her that sometimes things just doesn't come off of the siding and if there is anything on the siding that dripped off from the paige we will more than welcome take care of anything that may be there but the weather and temperature must be right also she is wanting us to put a second coat on at no charge when she only paid for a1k process and I let her know that sometimes one coat might not quite big enough so there are some dark spots in the front because the Paint was black and we we painted with silver and unfortunately the weather and rain is not been on our side so unfortunately we may be having to wait until spring on last week and get a few days of warm dry weather she is more than gladly to call another company to back me up on that if she would like I am here to help her in any way I can I do not want to have bad customers and I deeply apologize for it being done not to her satisfaction we were training a couple new employees and yes they did miss a couple of spots and we are sorry but she has called and harassed and cussed out some of my employees and that's not professional but we are still going to take care of the problem because it it's something that we did we missed a spot and I am deeply sorry but it will be taken care of if you have any further questions please feel free to contact me at###-###-####

Hi [redacted] called us a few months back to do a job I priced a job at $because we currently didn't have a a contractors license we are currently in the process of doing that the original quote was for $but he proceeded to tell me that he would like other parts of the building fixed as well that was not on there for [redacted] and he told me to write the estimate for the other parts of the building and then after he had gave me the check for two different jobs he lied to me and told me [redacted] hit the thing and now he told me that they didn't do it but he made them pay for it since insurance is going to pay for anyway and I told him that I did not want to do the other portions of it if you want me to fix the frames it was $I'm not trying to shake him down or anything I'm just not going to do anything to get involved with insurance fraud I think you we should call [redacted] out there to make sure what it is that we're going to be doing is covered by them and then when she perceived that way because I don't think that [redacted] should be paying for something that was not a part of their insurance claim so we will be glad to do anything or fix anything te original job was for but not anything that was not a part of the original contract and then you can look on our [redacted] page Chapman contracting his girlfriend put on there that we had charges pending and we are under investigation they are slandering my business like where some big scam or something I know that the company in the past I've had some bad employees I guess you could say and that we tried to fix it we got everything done and we are trying to move forward and past unfortunately we should never have took over the business that had power damages and we need to get this thing fixed to with the having us associated with the other company because that is really hurting my business if anything we should just go ahead and close the business and start our own New thing because we do really good work but we've had some bad luck with employees this past year so with this complaint I am willing to fix the one sign not the other one because I need more parts for it if you want me to fix it I will fix it for $if not I can't do that I told him if he took down that incorrect review about us being investigated and having charges against us and slandering my company on [redacted] that I would go up there and fix what needed to be done that was a part of the contract and nothing else

To whom it may concern- I have just been informed of the issue at hand and all the underlying problems that occurred because of our negligence We are going to work diligently to fix this complaint with the customer I have called Mrs [redacted] to set up a time for us to complete the necessary workI am waiting for a response from her letting us know when is a good time for her Obviously no cost to her at all, we just want to make things right by our customersThank you [redacted] Chapman Contracting

I have reviewed the response offer made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below Chapman Contracting came to my home but was not able to correct the problem They stated they would be back on August or but they have not been back and I have not heard from them anymore Regards, [redacted] ***

I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me I will wait for the business to perform this action and, if it does, will consider this complaint resolved Regards, [redacted] I assume they will replace the $part Even though I did not look at it the day before they did the work, the part was not broken when I took the cover ( I put on for the winter) off in April

We have scheduled Friday, August to complete the job

I was able to speak with *** *** and got a list of the problems she was concerned aboutThey are as follows: - the indoor? outdoor carpet we installed has began frilling and unraveling, the whether strip that was placed down has been pulled up There were a few nails that
have come up, and inside the cracks in the ceiling are slowly starting to return We have an appointment to make the needed repairs for am on Wednesday, July

Revdex.com:
I have reviewed the response offer made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
I filed a complaint against Chapman Contracting and it was closed, but I thought that when it was closed that he would replace the "$3.00" part Just to let you know, he did not.
Regards,
*** ***

I have reviewed the response offer made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
Number 1, MrChapman nor his employees have advised me of anythingThe last I heard from anyone was on 11-28-when MrChapman told me that his employee had to go to *** to buy paint.Number 2, The roof was already painted silver, so the explanation as to the dark spots being due to the roof being black is untrueThe dark areas are from the painter not applying enough paint on the entire top half of the roof.Number 3, I did not call and cuss at MrChapman or any of his employeesI merely tried to reach MrChapman on numerous occasions in an effort to resolve the problemHowever it seemed that MrChapman stopped taking my calls.Number 4, The job was finished on 11-7-and there have been plenty of dry and warm days above degrees in which MrChapman could have already had the issue resolvedIn fact, it is supposed to be degrees on December 11th and degrees on December 12thHe could have called already to arrange to fix the problem.Number 5, I should not have to wait until spring to get this taken care ofI don't trust MrChapman to return in the spring to fix the areas of paint that his men missedThe entire top half of one whole side of the roof needs more paint.I would like for MrChapman to send his men to resolve the issue on either December 11th or 12th when the temperature is in the 60's
Regards,
*** ***

I asked my men about the handle they said it was not there and they had to use a wrench as well but it is a $dollar item we can fix if necessary

I have reviewed the response offer made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
Regards,
*** ***

We will replace it for her not a problem just a little busy

We had advised Mrs [redacted] that we were unable to come out there and do any more painting unless we have a few days of dry weather and I don't think that she seems to understand that we offered her a free house wash and free installation of gutter guards for her being a new customer and I'm not sure...

why we are getting such kick back from her when we have stayed in as much contact with her as possible my man have been out there about 3 times now to explain to her that sometimes things just doesn't come off of the siding and if there is anything on the siding that dripped off from the paige we will more than welcome take care of anything that may be there but the weather and temperature must be right also she is wanting us to put a second coat on at no charge when she only paid for a1k process and I let her know that sometimes one coat might not quite big enough so there are some dark spots in the front because the Paint was black and we we painted with silver and unfortunately the weather and rain is not been on our side so unfortunately we may be having to wait until spring on last week and get a few days of warm dry weather she is more than gladly to call another company to back me up on that if she would like I am here to help her in any way I can I do not want to have bad customers and I deeply apologize for it being done not to her satisfaction we were training a couple new employees and yes they did miss a couple of spots and we are sorry but she has called and harassed and cussed out some of my employees and that's not professional but we are still going to take care of the problem because it it's something that we did  we missed a spot and I am deeply sorry but it will be taken care of if you have any further questions please feel free to contact me at###-###-####

I have reviewed the response offer made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
Chapman Contracting came to my home but was not able to correct the problem.  They stated they would be back on August 6 or 7 but they have not been back and I have not heard from them anymore.
Regards,
[redacted]

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me. ...

I will wait for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted] I assume they will replace the $3.00 part.  Even though I did not look at it the day before they did the work, the part was not broken when I took the cover ( I put on for the winter) off in April.

I have reviewed the response offer made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
Regards,
[redacted]