Valassis Sales & Marketing Services, Inc

RE: Case# *** - *** ***
Dear Ms***,
We are in receipt of your letter dated July 8, relaying a complaint from Ms *** *** We removed Ms***’s address of *** ** *** *** *** ** *** from our list effective July 7, It takes approximately five to six weeks for this process to become fully effective as Valassis pre-prints its mailing labels in advanceMs***’s removal status will remain in effect for a period of five years and she will have to contact us again by July 6, if she wishes to renew her address removal for an additional five years
If after the six week period Ms*** still receives our package she should contact the local Post Office and inform them that Valassis is no longer printing a piece for Ms*** and therefore the postal carrier should not put a piece in her boxThe Post Office should only deliver to consumers that we have produced an address label for and as of August 30th Valassis will no longer be producing one for the address listed aboveWhile Valassis is no longer printing a mail piece for this address, Valassis does not have control over the Post Office and how they deliver the mailMail delivery is solely controlled by the Post OfficeAlso, there are many companies other than Valassis that send out advertising circulars and catalogues for which we have no control over
If the consumer has any additional questions they may feel free to contact me Toll-free at ###-###-#### and select option #Please feel free to contact me with any questions you may have
Sincerely,
*** ***
List Service Manager
CC: *** ***

RE: Case #*** - *** ***
Dear Ms***
"">We are in receipt of your letter dated August 29, relaying a complaint from MsT*** ***We removed Ms***’s address of *** *** *** *** *** ** *** effective 9/4/
It takes approximately five to six weeks for this process to become fully effective as Valassis pre-prints its mailing labels in advanceMs***’s removal status will remain effective for a period of five yearsShe will have to contact us again by 8/5/if she wishes to renew her address removal for an additional five years
If after the six week period Ms*** still receives our package she should contact the local Post Office and inform them that Valassis is no longer printing a piece for Ms*** and therefore the postal carrier should not put a piece in her mailboxThe Post Office should only deliver to consumers that we have produced an address label forAs of September 4,Valassis will no longer be producing one for the address listed aboveWhile Valassis is no longer printing a mail piece for this address, Valassis does not have control over the Post Office and how they deliver the mailMail delivery is solely controlled by the Post OfficeAlso there are many companies other than Valassis that send out advertising circulars and catalogues for which we have no responsibility
If the consumer has any additional questions they may feel free to contact me Toll-free at ###-###-#### and select option #Our office hours are Monday through Friday, 8:a.mto 5:p.meastern time
Sincerely,
*** ***
Director, Data Solutions Group
CC: *** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
*** ***

Our records show that the consumer’s address of *** * *** ** *** *** *** ** *** was removed from the RedPlum mailing list on 9/9/16. At this time we are no longer printing any RedPlum advertising materials for the address noted. Please make the consumer aware that
occasional postal delivery errors could result in receipt of RedPlum mailings intended for other mailboxes. In an effort to reduce inconvenience, we have contacted the local post office and requested their assistance to discontinue delivery of RedPlum mailers because we are no longer mailing them to her address. The removal status will remain effective for a period of five years. The consumer must contact us by 8/9/if they wish us to renew the address removal for an additional five years. Sincerely, Valassis RedPlum Mailing List Group

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
Regards,
*** ***

RE: Case #*** - *** ***Dear Ms***:We are in receipt of your letter dated September 30, relaying a complaint from Ms***We removed Ms*** address of *** *** *** *** ** *** effective September 2015.It takes
approximately five to six weeks for this process to become fully effective as Valassis pre-prints its address labels in advanceThe removal status will remain effective for a period of five yearsThe consumer may contact us by 8/10/if they wish to renew the address removal for an additional five yearsOur company has a distribution relationship with the *** *** and deliveries are provided by themPlease be aware that occasional delivery errors could result in receipt of RedPlum mailings intended for other households.Please have the consumer contact the Chicago Tribune for delivery issues, ###-###-####.If the consumer has any additional questions they may feei free to contact me Toll-free at ###-###-#### and select option #Our office hours are Monday through Friday, 8:a.mto 5:p.meastern timeSincerely,
*** ** ***
Paralegal

RE: Case #*** - *** ***Dear Ms. *** *** ***We are in receipt of your letter dated November 25, relaying a complaint from Mr*** ***We removed Mr***'s address of *** *** *** *** *** ** *** from our mailing
list on June 10, At this time we are no longer printing any RedPlum advertising materials for his addressPlease be aware that occasional postal delivery errors could result in receipt of RedPlum mailings intended for other mailboxesIn an effort to reduce inconvenience, we have contacted his local post office and requested their assistance to discontinue delivery of RedPlum mailers because we are no longer mailing them to his address.The removal status will remain effective for a period of five yearsPlease contact us by May 10, if he wishes us to renew his address removal for an additional five years.If you would like to speak with a representative during our business hours of 8:a.mto 5:p.m(EST), please call ###-###-#### and choose option 3.Sincerely
*** ***
Director, Data Solutions Group
CC: *** ***

RE: Case #*** * *** ***Dear Ms***We are in receipt of your letter dated 7/21/relaying a complaint from *** ***Our records show that the consumer’s address of 1*** *** *** ** ** *** ** *** was removed from the RedPlum mailing list on
1/22/At this time we are no longer printing any RedPlum advertising materials for the address noted.Please make the consumer aware that occasional postal delivery errors could result in receipt of RedPlum mailings intended for other mailboxes, in an effort to reduce inconvenience, we have contacted the local post office and requested their assistance to discontinue delivery of RedPlum mailers because we are no longer mailing them to her address.The removal status will remain effective for a period of five yearsThe consumer must contact us by 12/27/if they wish us to renew the address removal for an additional five years.If you would like to speak with a representative during our business hours of 8:a.mto 5:p.m(EST), please call ###-###-#### and choose option **Ken F*Director, Data Solutions Group

Attn: *** *** ***
RE: Case #*** - *** * ***
Dear Ms***:
We are in receipt of your letter dated May 13, relaying a complaint from *** ***Our records show that the consumer’s address of *** *** *** *** *** *** ***, ** *** was
removed from the RedPlum mailing list on December 9, At this time we are no longer printing any RedPlum advertising materials for the address noted.Please make the consumer aware that occasional postal delivery errors could result in receipt of RedPlum mailings intended for other mailboxesIn an effort to reduce inconvenience, we have contacted the local post office and requested their assistance to discontinue delivery of RedPlum mailers because we are no longer mailing them to her address.The removal status will remain effective for a period of five yearsThe consumer must contact us by 11/9/if they wish us to renew the address removal for an additional five years.If you would like to speak with a representative during our business hours of 8:a.mto 5:p.m(EST), please call ###-###-#### and choose option *.*** ***Director, Data Solutions Group
CC: *** ***

RE: Case #*** * *** ***Dear Ms***We are in receipt of your letter dated 7/21/relaying a complaint from *** ***Our records show that the consumer's address of *** *** *** *** ** *** was removed from the RedPium mailing list on 4/18/At this time we are no longer
printing any RedPium advertising materials for the address noted.Please make the consumer aware that occasional postal delivery errors could result in receipt of RedPium mailings intended for other mailboxesIn an effort to reduce inconvenience, we have contacted the local post office and requested their assistance to discontinue delivery of RedPium mailers because we are no longer mailing them to her address.The removal status will remain effective for a period of five yearsThe consumer must contact us by 3/18/if they wish us to renew the address removal for an additional five years.If you would like to speak with a representative during our business hours of 8:a.mto 5:p.m(EST), please call ###-###-#### and choose option *.Ken F*Director, Data Solutions Group

RE: Case#*** - *** *** ***
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Dear Ms. ***
We are in receipt of your letter dated July 8, relaying a complaint from Ms *** *** ***We removed Ms***’s address of *** *** *** *** * *** ** *** from our list effective December 3, It takes approximately five to six weeks for this process to become fully effective as Valassis preprints its mailing labels in advanceMs***’s removal status will remain in effect for a period of five years and she will have to contact us again by December 2,
if she wishes to renew her address removal for an additional five years
If after the six week period Ms***h still receives our package she should contact the local Post Office and inform them that Valassis is no longer printing a piece for Ms*** and therefore the postal carrier should not put a piece in her box
The Post Office should only deliver to consumers that we have produced an address label for and as of January 18, Valassis is no longer producing one for the address listed aboveWhile Valassis is no longer printing a mail piece for this address, Valassis does not have control over the Post Office and how they deliver the mailMail delivery is solely controlled by the Post OfficeAlso, there are many companies other than Valassis that send out advertising circulars and catalogues for which we have no control over
If the consumer has any additional questions they may feel free to contact me Toll-free at 1-800-437-and select option #Please feel free to contact me with any questions you may have
Sincerely,
Allison Meagher List Service Manager
CC: David Hennessey

Anything you can do would be great, I do see the address on it now and the last one I received wasn't for me so I will be looking into thatThanks
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
*** ***

Hello,We researched your address and we do not have *** *** *** *** * on our fileWe are not producing any RedPlum advertising for your addressIf your local Post Office does update their records and your address is activated we have put steps in place to suppress the address at that
time.Please be aware that occasional postal delivery errors could result in receipt of RedPlum mailings intended for other mailboxes. Sincerely,Valassis RedPlum Mailing List Group

RE: Case#*** - Mr. *** ***
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Dear Ms***,
We are in receipt of your letter dated July 14, relaying a complaint from Mr *** ***We removed Mr***’s address of *** ** *** *** *** ** *** from our list effective July 17, It takes approximately five to six weeks for this process to become fully effective as Valassis pre-prints its mailing labels in advanceMr***’s removal status will remain in effect for a period of five years and he will have to contact us again by July 16, if he wishes to renew his address ' removal for an additional five years
If after the six week period Mr*** still receives our package he should contact the local Post Office and inform them that Valassis is no longer printing a piece for Mr*** and therefore the postal carrier should not put a piece in his boxThe Post Office should only deliver to consumers that we have produced an address label for and as of August 30, Valassis is no longer producing one for the address listed aboveWhile Valassis is no longer printing a mail piece for this address, Valassis does not have control over the Post Office and how they deliver the mailMail delivery is solely controlled by the Post OfficeAlso, there are many companies other than Valassis that send out advertising circulars and catalogues for which we have no control over
If the consumer has any additional questions they may feel free to contact me Toll-free at ###-###-#### and select option #*Please feel free to contact me with any questions you may have
Sincerely,
*** ***
List Service Manager
CC: *** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.Even though I unsibscribed, I continue to receive their flyers in my mailbox on occasion, and most recently my neighbors and I started to have a bag full of flyers thrown on our front lawnThis company is littering our streets now and we don't want itThis is unsolicited and in violation of FCC guidelinesAlso, the thin plastic bag poses a health risk to my toddler who picked it up, emptied the contents and tried to put it on her head before I ran over and took itI cannot allow unsolicited, unwanted objects to be thrown on my propertyI have called the company and asked that they stop and it has not stopped.
Regards,
*** ***

RE: Case #*** * *** ***Dear Ms***:We are in receipt of your letter dated 11/16/15, relaying a complaint from *** ***, Our records show that the consumer’s address of *** ** *** *** *** ** *** was removed from the RedPlum mailing
list on 6/17/At this time we are no longer printing any RedPlum advertising materials for the address noted.Please make the consumer aware that occasional postal delivery errors could result in receipt of RedPlum mailings intended for other mailboxesIn an effort to reduce inconvenience, we have contacted the local post office and requested their assistance to discontinue delivery of RedPlum mailers because we are no longer mailing them to his address.The removal status will remain effective for a period of five yearsThe consumer must contact us by 5/17/if they wish us to renew the address removal for an additional five years.If you would like to speak with a representative during our business hours of 8:a.mto 5:p.m(EST) please call ###-###-#### and choose option 3.Sincerely,Diane N*** Paralegal

Our records show that the consumer’s address of *** *** *** *** ** *** was removed from the RedPlum mailing list on 12/30/15. At this time we are no longer printing any RedPlum advertising materials for the address noted. Please make the consumer is aware that
occasional postal delivery errors could result in receipt of RedPlum mailings intended for other mailboxes.In an effort to reduce inconvenience, we have contacted the local post office and requested their assistance to discontinue delivery of RedPlum mailers because we are no longer mailing them to that addressThe removal status will remain effective for a period of five years. The consumer must contact us by 11/30/if they wish us to renew the address removal for an additional five years. Sincerely,Valassis RedPlum Mailing List GroupTell us why here

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.Their offer was to remove my address for yrsI want a permanent removal of my addressThey are illegally soliciting ads, as I have (and they admit) never signed up to receive themThey cannot continue to send me this junkIf they do not permanently remove my address, I will be forced to take legal action.
Regards,
*** ***

RE: Case #*** - *** ***Dear Ms***We are in receipt of your letter dated 12/3/relaying a complaint from MrJ*** ***We removed Mr***’s address of *** *** *** *** ** *** effective 11/4/The removal status will remain
effective for a period of five yearsThe consumer may contact us by 10/4/if they wish to renew the address removal for an additional five years.In his market area the deliveries are made by private carriers and not by USPSIn an effort to reduce inconvenience, we have contacted *** *** *** and requested their assistance to discontinue delivery of RedPium mailers because we are no longer mailing them to his address.Please make the consumer aware that occasional delivery errors by the private carriers could result in receipt of RedPium deliveries intended for other householdsIf this occurs, please contact T** *** *** ###-###-#### and request they correct this error.Sincerely,
Diane N***
Paralegal

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
*** ***