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Valdes Zenith Corp

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Valdes Zenith Corp Reviews (1)

Review: Hello Revdex.com Team,My complaint is in regards to:HJ Parking LLC, (Icon Parking) Located at[redacted] ###-###-####.During the last week of August 2013, the rear bumper of my vehicle was damaged, the fiberglass is cracked and split in an area that is more than 2" wide. My rear bumper had been newly replaced and was in brand-new condition when the incident occurred at the garage (I have proof of work done at the dealership indicating the new condition of the bumper). I can confirm no damage whatsoever was on the bumper when I dropped my vehicle off that day.I always perform a quick inspection when I pick my car up, and I quickly noticed the damage. I promptly notified the supervisor. He advised me to fill out an incident report and provide him with 2 written estimates. He told me his company would respond by mail promptly. In an effort to be a good citizen/patron, I offered to have my vehicle inspected by one of their preferred autobody shops (assuming they received a discount) and asked for additional information/instructions, he never provided any. I checked in with the onsite supervisor every other week. After a month, on September [redacted], 2013 I handed the onsite supervisor a written letter including both estimates requesting a response within 5 business days. I called the main customer service line and sent multiple emails to no avail. It's now January **. The supervisor, [redacted], contacted me today and advised he was not going to pay for the damage as it was only a ding. I feel the company strategy was to slow play the incident and hope I forgot about the damage without ever officially responding. This is not acceptable.Desired Settlement: I request that:[HJ Parking LLC, (Icon Parking) Located at [redacted] (Ground Floor of the [redacted] - Promptly process my claim and provide compensation in the amount indicated on the 2 estimates. I would like my vehicle repaired back to the condition it was in prior to the incident. I will require a loaner vehicle while my vehicle is in the repair shop, I require a vehicle for work.Please contact me with questions.

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Description: PARKING STATIONS/GARAGES-CONSTRUCTION

Address: 851 8th Ave., New York, New York, United States, 10019

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