Valley Power Equipment Reviews (1)
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Valley Power Equipment Rating
Description: Tools - Rent, Building Materials
Address: 710 Wilkes Barre Township Blvd. Route 309, Wilkes Barre, Pennsylvania, United States, 18702
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Review: I placed order for Honda Lawnmower - [redacted] and their website calculated the shipping and accepted the Order on 05/08/2013 and sent me the order confirmation with Order Number: [redacted] There is a hold on my credit card and all went through well.
The following day I get an email saying the order has been cancelled as they cannot ship and that I could get that price if I picked it up in store.Desired Settlement: Their system advertised the price, calculated the shipping and accepted the order. No where during the order process it said that they will nto ship and I expect them to honor the order.
Business
Response:
See attached response
Consumer
Response:
[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received your complaint will be closed Administratively Resolved]
Review: [redacted]
I am rejecting this response because: The response does not make sense. Why was there a shipping charge calculated on order? The mover was for $399 and the shipping was $10 totalling to $410. Never in my lifetime have I seen an instore pickup order charge shipping.
Regards,