Valley Storage Reviews (1)
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Valley Storage Rating
Description: MOVERS
Address: 40908 Butternut Ridge Rd, Elyria, Ohio, United States, 44035-7920
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www.gibsonbabpipesllc.com
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Review: I received a notification from credit karma that a new account was added on my credit report. I logged in to check what kind of account was added only to find a never heard company name before which is Valley Storage. It was sent to an outside collections agency due to non-payment. I never had a storage unit and never will. I called Valley Storage the next morning to dispute the charges. I spoke with a woman named Patty and told her about the unit under my name. I also told her that I have a hunch who might have opened the storage unit under my name. She confirmed that it was him and probably the reason why he opened an account under my name was because of his unpaid account under his own name. They even had a note on their that he is not allowed to open a storage unit at any valley storage location. Knowing this, they still let my mother's estranged husband to open an account under my social security information. She told me she will have a regional manager involved and that they will call me back with an update. It has been over two months since I filed a complaint against this company and never heard anything from them. Whenever I call, the manager is always not available. The police officer handling my case said he went there a couple of times and the manager is conveniently not available. I am now getting a lawyer involved because my credit score went down drastically because of this. And, now I cannot get a hold of anyone at Valley Storage.Desired Settlement: I wanted them to write off the bill of $495 and take it off the collection agency's file. I do not owe this amount. I also wanted them to pay the charges I incurred for filing the police report and gettting a lawyer. I wanted them to settle this amount as soon as possible to clear my credit report.