Valpak Direct Marketing Systems

Review: My company Corporate Ride LLC has been overcharged by VP-OC by U$1,000.I bought 3 publications with Valpak-OC as a test to get new customers. Unfortunately, in three months we just got 2 calls initiated by the coupon and only one of them converting to a one time customer. My test proved not be profitable for my type of business. My company paid in full the three publications, U$3,000. However, VP-OC charged a forth one for an additional 1,000 and a coupon that was never published.I made my purchase through [redacted], who was very diligent to get my business. [redacted] and I agreed to three publications. He wrote in the contract three VERY specific details of the publications. And told me that he would write TBD for other three just in case I decided to extend the agreement.I have requested to Mr. [redacted] in several written notes to have this issue straightened, however as of today no debit has made to my credit card. I also sent an email to I believe is the owner of the franchise Mr. Jim Pereyra but have not received any answer either. When the 1,000 hit my credit card, I submitted a dispute with my bank also. I would appreciate your help in this matter being solved. Thanks.Desired Settlement: I expect a refund of U$1,000, charge that was made to my credit card.

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved.

This is email is to inform you that [redacted] has reimbursed my account on 1/15/2014. There is no further matter to resolve on this issue. Thanks.

Regards,