Van Gogh Cleaners

At this time, I have been contacted directly by Van Gogh Cleaners regarding complaint ID [redacted] , however my complaint has NOT been resolved because: I still do not have my winter clothes that were given to them to clean In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]

At this time, I have been contacted directly by Van Gogh Cleaners regarding complaint ID [redacted], however my complaint has NOT been resolved because:
[Your Answer Here]
 
Van Gough Cleaners has not addressed the issue of the missing sweater, jacket and vest.
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

At this time, I have been contacted...

directly by Van Gogh Cleaners regarding complaint ID [redacted], however my complaint has NOT been resolved because:
I still do not have my winter clothes that were given to them to clean.
 
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Review: [redacted], the [redacted], is not able to provide information on two orders of my clothing and linen that have apparently been lost or stolen. The first order consists of three winter items: 1) a navy knee length cashmire Carlisle sweater; 2) a white merino wool vest; and 3) a black and ivory wool Carlisle jacket. Each time I asked that [redacted] look into where were my winter items (around 5/**; 7/*; 8/*; and 8/**), he would ask me to wait until after inventory was completed or wait until after the holiday or the weekend, whatever the case was. Now, a second order, my best laundry, is missing (9/**) after a week and all [redacted] can say is 'I don't know' when I ask him where is my laundry for which I was charged and paid. [redacted]'s behavior is also unacceptable and abusive. Instead of being helpful, he is a bully and a chauvinist yelling and giving every kind of excuse. In turn, he yells louder when his customers respond in kind. He also refused to provide the cleaner's [redacted] name or contact information.Desired Settlement: My winter items cost approximately $600.00Among the items in my laundry were an expensive white cotton bathroom rug from Gracious Home; yoga clothes from Lululemon; two towel sets (one white, one yellow); several pair of golf socks, several sets of cotton gym underwear; two "Black Dog" T-shirts. Approximate cost $600.00 Current Estimated Total Loss: $1,200.00

Consumer

Response:

At this time, I have been contacted directly by Van Gogh Cleaners regarding complaint ID [redacted], however my complaint has NOT been resolved because:

I still do not have my winter clothes that were given to them to clean.

In order for the Revdex.com to appropriately process your response, you MUST answer the question above.

Sincerely,

Consumer

Response:

At this time, I have been contacted directly by Van Gogh Cleaners regarding complaint ID [redacted], however my complaint has NOT been resolved because:

[Your Answer Here]

Van Gough Cleaners has not addressed the issue of the missing sweater, jacket and vest.

In order for the Revdex.com to appropriately process your response, you MUST answer the question above.

Sincerely,