Vaunte

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved Sincerely, [redacted] *** Please note: the payment was just received yesterday - I would like to thank the Revdex.com for their assistance as I do not think this issue would have been resolved without your intervention!

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved Sincerely, [redacted] ***

We are working to resolve this issue and have been in correspondence with the customerPlease see below: [redacted] < [redacted] > via *** (change)*** minute ago (assign)Hello,This is a follto the previous request to have the delivery information for this order updated and to process your requestWe have submitted another requestOur Accounting team currently has a long queue of requests and is working to get to each one as quickly as possibleWe apologize for the delay and appreciate your patience.Thank you,Vaunte Customer Support Jun [redacted] 09: [redacted] < [redacted] > Via [redacted] Jun [redacted] 18:35Hello,Thank you for your emailWe are sorry for the delayed responseWe see that the order was delivered on (please see below)A request has been made to update the delivery information in our system and process your paymentPlease note that payments are submitted days post-delivery to the customer[redacted] Delivered On: Tuesday, at 3:P.MLeft At: Front DoorThank you,Vaunte Customer Support [redacted] [redacted] [redacted] *** [redacted] [redacted] [redacted]

To whom it may corncern: We have paid the seller via PayPal for the item that she has sold on our siteShe has confirmed on April *, that she has received the payment (please see attached image of her confirmation email) Thank you

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: While my payment has been received I believe it is only because I threatened legal action and started this complaint There are MANY other individuals who have had goods essentially stolen from this company (in that they are being held despite requests to return their items) and even more people who have not been paid for goods of theirs that Vaunte has sold to other customers This business should be investigated and held responsible for their reprehensible actions In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]

We are working to resolve this issue and have been in correspondence with the customerPlease see below: ??? via *** (change)Follto ticket #16985Public reply*** less than a minute agoHello,This is a follto the previous request to update the tracking information for your Order #We have submitted another requestOur Accounting team currently has a long queue of requests and is working to get to each one as quickly as possibleWe apologize for the delay and appreciate your patience.Thank you,Vaunte Customer Support [redacted] May 18:??? Via [email protected]*** Jun 10:02Hello,A request has been made to update the delivery information in our system and to process your paymentPlease accept a $credit to your account to use towards a future purchase for the shipping charges.Thank you,Vaunte Customer Support [redacted] ??? Jun 19:22Hi ***, Thank you for the email[redacted] Tracking #: 1ZA4F723YW85353316It was delivered on 4/at 9am.I've never received the credit for sunglasses as well.Please process the two credits for me, and let me know.Thank youSincerely,Man Choi*** Jun 16:56Hello,Thank you for your emailWe are sorry for the delayed responsePlease provide the USPS tracking information for this order so we can update the delivery information in our systemOnce delivery is confirmed, we can credit your account for the shipping chargesIn the future, please be sure to use the pre-paid [redacted] shipping label provided by Vaunte to ensure that tracking information is updated in our system.Thank you,Vaunte Customer Support [redacted] Jun 16:53Hi, I didn't use the [redacted] shipping label that you providedI went to USPS office and sent the sunglassesCan you please credit the shipping fees to my account?My email is [email protected] Best,Man Choi Jun 16:53Can you please reply my emails? I shipped the sunglasses with usps and want to post tracking numberI also want to get the shipping fee of [redacted] credited to my accountyour phone number is not working.??? May 18:14Hi,I accidentally shipped the sunglasses thru USPS not UPSCan I get the shipping fee credited to my account?Best, Man Choi

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: [Your Answer Here] First they have still not done anythingsecond I bought a product they accepted my terms and they received payment in fullthey need to ship the bag or they are in breach of contract they never said it was whom supplies last or that there were any conditions whatsoeverIf they need to check stock a company does so BEFORE they receive funds.! The bag in question is available through another company and so this company either purchase the bag from them and send it to me or provide me with good and valuable funds allowing me to buy it as the amount of the bag from this third party exceeds them amount j contracted for In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]

A payment has been sent directly to the seller's bank account on 3/*/(please see transfer details below)The funds will be available to the seller within 24-hoursWe have been in contact with the seller to confirm this payment with her, as well [redacted] [redacted] *** [redacted] *** [redacted] [redacted] [redacted] [redacted] CHASE Bank [redacted] ***A new transfer for $was created and will be deposited on Thursday, Mar ***2016/03/ [redacted] 17:34:

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolvedIt's interesting that nothing was done for months because I was in a long queue, but somehow, quite magically, within hours of filing a complaint with Revdex.com, I was suddenly paid by Vaunte,Thanks, Revdex.com! [redacted] ***

Revdex.com: This business should provide me with the item that iboughttheir license should be revoked as it is my understnading that they are running a very fast and loose business and has many complaints similar to my own Sincerely, [redacted]

A check was issued by our Accounting team (please see attached image) and was sent out the following day, 1015, but [redacted] has let us know that she has not received it yetWe had our Accountants check to see if the check was cashed yet and it has not been, so we canceled the check in order to pay [redacted] through another medium We have created a payment transfer directly to [redacted] 's bank account (please see details below) and have let her know to expect the funds within 24-hoursTransfer OverviewExpected by: [redacted] ***A new transfer for $was created for Friday, Oct *** 2015/10/ [redacted] 18:42: Bank Account DetailsBank of America [redacted] * ***

We have been in correspondence with the customer and have refunded the customer for her transactionPlease see below: [redacted] [redacted] TO: [redacted] < [redacted] > via [redacted] [redacted] *** [redacted] [redacted] *** [redacted] [redacted] *** [redacted] *** *** [redacted] [redacted] [redacted] *** [redacted] [redacted] *** [redacted] [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved Sincerely, [redacted]

Hello, The seller has been paid in fullPlease see attached images of the payment confirmationWe have reached out to the seller directly to inform her of the payment Thank you,

At this time, I have been contacted directly by Vaunte regarding complaint ID [redacted] , however my complaint has NOT been resolved because: The company contacted me to send a partial payment of $via [redacted] there were no arrangement made to pay the balance In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted] ***

Hello, A payment has been sent to the [redacted] account of the sellerPlease see attached image

Hello, The seller has been paid in fullPlease see attached images of the payment confirmationWe have reached out to the seller directly to inform her of the payment. Thank you,

We have taken care of the issue and have corresponded with the customer regarding the purchasePlease see below:Jun ** 19:42 *** via *** * *** ***
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Hello,
A payment has been sent to the *** account of the sellerPlease see attached image

The seller has been paid in full for their sold itemPlease see confirmation in attached imageWe have reached out to the seller, as well, to confirm the payment via ***