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Vega Landscape

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Review: [redacted] completed a hardscape job in Jan. 2014 and was fully paid at that time. The job included a partial stucco wall that included a redwood fence insert. If redwood is properly sealed it should last 10-15 years, but in May of this same year we noticed defects and splitting and tried to contact Mr. [redacted]. He called back 3 times to say he would examine the redwood, but never showed up or called to explain. On 6/10/14 he said he would be here before 9 A.M. but did not show up or call. On 6/24/14 I left him a message, about my sixth message, describing the problem, possible solution, and our need to get it done. As of 5:45 P.M. 6/27, we still have no callback from him.Desired Settlement: Either repair/replace the redwood or refund the $1100 I paid him so that we can get it done elsewhere.

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved.

This matter has been resolved. Thank you very much.

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Description: Landscape Contractors

Address: 6241 Myra Ave, Buena Park, California, United States, 90620

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