Vendors Exchange International, Inc.

Dear Mr. W[redacted]We appreciate your business at Vendors Exchange, and reviewed the information you provided. Our sincerest apologies on shipping you the wrong part, and charging your card again to get you the proper items. Our system indicates that the “Rigid Slide, with Product...

Pusher” from Dixie Narco has been on backorder for quite some time. We take quality of parts and service seriously and wanted to ensure when the part was received here, it was in proper working order. We shipped the 25 units to your facility yesterday, 3/23/17, and they should arrive shortly. Due to our shipping error and the return label not getting delivered, we have credited your account $362.50. Please enjoy the “Rigid Slides with Product Pusher” on us. Our Customer Support team has issued a newreturnlabel, from FedEx.com (790637587132) for the parts that were shipped incorrectly. Please place those parts in the mail with your pre-paid label. If you have any questions/concerns please email [email protected] and we can assist. Thank You – Vendors Exchange  STEPHANIE [redacted]Director – Communications & Media Relations[redacted]CLEVELAND, OH 44129, USA[redacted]
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