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Versatile Roofing

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Versatile Roofing Reviews (1)

Review: This business installed a new roof in 2009, this was a condition to buy the house because on his inspection, he found it needing a new roof. It has leaked with every major storm since the install, in places that had no leak damage prior to his work. The owner has been out to work on it repeatedly, but has never successfully stopped all the leaks. The first major rain after the install, it leaked in many places around the house. Turns out they forgot to seal the flashing, so it leaked around skylights and fireplace etc. Since then most of the issues have revolved around the skylights, where the way the shingles were laid angles up creating a dam. Skylights also installed incorrectly by this roofer, leaving a gap that allowed pine needles to blow under. We complained, and he's sealed them better but left debris inbetween the lower level glass and the dome.We've showed him where water pools, and once he brought out another roofer while he had a gap in insurance or license, not sure which. They added a water diverter by one skylight that was leaking severely. The metal water diverter helped there, since water can no longer pool between the shingle dam. On the other skylight, we have the same issue. The water pools and then it leaks, it's a slower leak and with the existing visual damage inside the house, we didn't realize it was still leaking until we cleaned up the cracks and repainted, then when it leaked again and caused new damage of course we noticed it and called him out again. My husband got on the roof and showed him where the water pools because the shingles angle up and create a dam. He just tried to seal it again, and doesn't fix the low point where the water pools, giving it an opportunity to get under the shingles. After the last effort, we didn't have another hard rain to test his work that season, now that its winter again, we're still having the leak. Now all the phone numbers are out of order, leaving us no way to give him yet another opportunity to fix it.Desired Settlement: We'd like him to pay for another licensed roofer to resolve the issue he's never properly solved.

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Description: Construction & Remodeling Services

Address: 6256 Steiffer Rd, Magalia, California, United States, 95954

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