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Veterinary Specialists of Connecticut

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Veterinary Specialists of Connecticut Reviews (1)

Review: LISTENING SKILLS!! No one listened to my requests!! I'm paying the bill - do as I ask and run the tests I request!! I told 4 people, a minimum of 10 times each (this is how important this test was to me) that I wanted the SMDA test included with her blood work!! Over and over again, I said this and was assured it would be included. I said it so many times, that my husband told me "ok, they understand". I kept calling for the results with the run around. Jacquie just called to tell me "the lab we chose didn't offer that test, so we just didn't do it". WHAT?? Are you kidding me?? This was the most important test and they just didn't do it!! They want me to bring her back (a dog who was attacked by 5 others and chewed up), because they didn't do their job!! She's going to her vet on 10/31 for stitch removal (which I believe should be included in the services I paid for)!! Vet Spec's needs to make arrangements and pay [redacted] for the drawing!! I'm not running around due to poor staffing with ZERO listening skills!! In addition, I told them to look at [redacted]'s eyes, as I felt she had pink eye and to provide med's, if necessary. This was never done either!! ER experience was horrific - won't go back!!Desired Settlement: Pay [redacted] Vet for the blood draw and test or send someone to my home. This just blows my mind!!

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Description: Veterinarians

Address: 993 N Main St, West Hartford, Connecticut, United States, 06117

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