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Via's Auto Sales

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Reviews Car Dealers, Used Car Dealers, Vans Via's Auto Sales

Via's Auto Sales Reviews (1)

Review: My name is [redacted]. I bought a 2005 Chevy Cobalt from a man named Michael Via, from Via's Auto Sales. The car was sold as is, but he didn't make me aware of anything being wrong with the car. He told me that the car was in perfect working condition and if I change the oil and transmission fluid I should be fine. Well later on that day I noticed there was a popping noise on the front driver side wheel, later on the check engine light came on, soon after that the motor started shaking real bad. I informed Michael of the problems I was having with the car. He checked it out and said there was nothing wrong with the car. I decided to take the car to a different person to take a look at the car. The other man said I needed a new motor mount, a new rotor, and possibly new axles. I told Michael and he said well maybe we can work something out. He was asking $3995, he never stated he was charging me interest, there is not papers stating interest. He is making me pay sixteen payments of $250.00 a month. I gave him $1000.00 dollars down and traded in a 97 Mazda 626. He had plenty of time to tell me he didn't want to do the trade in, and he added nothing to the papers, when I called and asked him about it he stated that he didn't want the car, but he took it anyway, without adding the trade in cash. So I lost a perfectly good working car, and $1000.00 and he will not fix the car. I haven't informed him that I was taking the car back, but I plan to tonight at 11 o'clock. I also know of two other people that has bought a car from him, [redacted], she no longer has her car the engine was about to blow, and a lady that works third shift at [redacted] named [redacted], she also no longer has her car. I would like someone to look into this because he is not only [redacted] people out of money, but also out of cars and more than likely its people that don't have it to be donating to his scamming.Desired Settlement: I would at least like my down payment of $1000.00 trade in and $1000.00 cash back. I have a child that that money can go to and one on the way. I am a [redacted] employee and barely make it to pay my bills yet alone donate to Michael Via.

Business

Response:

In response to the complaint on Via's Auto Sales. It is just a case where she can't afford the car. She called me one time and told me the car was messing up. I told her that to leave the car and I would come pick it up on my rollback. She said ok. When I got there the car was not there. I could not get in touch with her, she would not answer my calls or tex. So when she was late on this payment, I called her phone and left a message asking when was she going to come in and make a payment. She nver responded. The next day I came to work the car was parked on the lot and her tags were gone. I took the car for a test drive to see what was the problem and I could not find anything but a check engine light. I tried to call and ask what was the problem but she never answered. So I texed her and told her that all I wanted to know was what was wrong wit the car. And she texed me and said it needed new rotors, motor mount, and axels. All I did was put new rotors on the car and it runs great. I still drive it today. On the other hand, when I sell a car I hve a cash price and a finance price. She chose the finance price because she didn't have the cash. She didn't have the down payment for the finance price. In this case the car was 3995 cash or 1800 down and 250 for 12 months. She only had 1000 dollars for the down payment. So I worked with her and added 4 more payments on the 12 months and took the 1000 down and 16 payments of 250. Her mother and stepdad came with her. Her stepdad was the determine factor as to if the car ran good or not. He gave her the OK that the car was in great shape. But they both told her that she could not afford it. But was determined to get this car. Just like she said in her complaint she works at [redacted] and barely make enough to pay her bills. She has one child and one on the way. I think it was bad judgement on her part. Attached is the no warentee papers and the cash or finance window sticker I place in every car. I hope this is what you need from me. If you or anyone else have any questions, please feel free to contact me at Via's Auto Sales at ###-###-####. Thank you P.S. I hope she can come and get her car back and honor out contract agreement. She still has that oppertunity.

Consumer

Response:

I had the money to pay him. I paid him once before. In the paper work I recieved from him he stated I had ten days after the payment was due to make the payment. In regards to the phone call Mike recieved yes I did call him I worked until 11 that night. He informed me his mechanic was not in and to leave thw car at [redacted] over night he would pick it up in the morning. I returned the following afternoon and the car was still there. He never came to pick it up. So after talking it out with family we came to the decision to return the car because it was unreliable. After I sent the message to the Revdex.com I was informed in an email to have no further dealings with Mike unless I got threw them. He called me around 430 and I didnt answer following the guidelines I was given. I no longer want the vehicle or any thing to do with his business. I would atleast like my down payment or my first payment back. And as far as my parents go, they never told me I wouldnt be able to afford the payments they gave their car to help me get one. Regards, [redacted]

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Description: AUTO DEALERS-USED CARS

Address: 975 Franklin Street, Rocky Mount, Virginia, United States, 24151

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