Victory Toyota

I received a recall notice in the mail where they mentioned not to drive your vehicle until one gets the air bags repaired ASAP. So I telephoned Victory Toyota right away and the Service Department ordered the parts and I made an appointment on a week day as I was worried about the warning about not driving your vehicle. So I show up on a Monday morning at 7:30 a.m. I was in their waiting room as this was supposed to be a 2 hour repair job. I was approached by one of their service personnel and told that the parts they needed to fix my car was back ordered. They couldn't give me a specific day when the parts would come in. I asked them if these parts were back ordered why didn't I get a call to cancel my appointment so I didn't waste my whole day! They didn't have an answer. If other Toyota dealerships are having problems getting these parts you would think that they would have instructions not to make appointments until parts arrive.

Review: My husband and I went to Victory to look at buying a new truck so that we could possibly get a lower interest rate and payment considering our payment right now is over $550/month. We test drove a Toyota Tundra and really liked it so we asked the salesman to run the numbers. He entered our information and took it over to the GM. The GM then started to "poke fun" at our situation and actually made the comments, "who, do they think they are they can come here and pick the most expensive truck and ask for a lower payment." Then he proceeds to ask the salesman "what did you even let them drive the truck for." We got our stuff and left because we were so embarrassed by the situation because all the sales people were sitting around and heard what was going on.Desired Settlement: I would like for this to be posted so that other people can see this and not experience the embarrassment and humiliation my husband and I went through Saturday evenving.

Review: My husband and I went to Victory to look at buying a new truck so that we could possibly get a lower interest rate and payment considering our payment right now is over $550/month. We test drove a Toyota Tundra and really liked it so we asked the salesman to run the numbers. He entered our information and took it over to the GM. The GM then started to "poke fun" at our situation and actually made the comments, "who, do they think they are they can come here and pick the most expensive truck and ask for a lower payment." Then he proceeds to ask the salesman "what did you even let them drive the truck for." We got our stuff and left because we were so embarrassed by the situation because all the sales people were sitting around and heard what was going on.Desired Settlement: I would like for this to be posted so that other people can see this and not experience the embarrassment and humiliation my husband and I went through Saturday evenving.