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Villetta Apartments

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Villetta Apartments Reviews (1)

I lived at Villetta apartments for a year and halfway into my lease I could NOT wait to move out. I signed my lease with an agent who ended up leaving to another site 2 weeks later , bummer, because she was the nicest woman there. The woman [redacted] is rude, unprofessional, and confrontational. I refused to go to the office if she was present because she made my blood boil. The girl who sat at one of the desks, every time I went to the office, whether to advise them of a problem or pay my rent or get a package etc, she gave everyone this stupid look like we are rded. The apartment manager, ha! She was rude too, more helpful then the others, but rude. And they went through maintenance men like there was no tomorrow, with the exception of two. I had to put work orders in multiple times (we got letters warning that we were NOT supposed to stop the maintenance guys but only report issues to the office) but after 3 weeks and 3 work order requests, I stopped and maintenance guy and he was in and out in 15 min! When you put an order in , they wont let you know when the guys will be there, they tell you "we have 24 hours to complete it" but want permission to enter . No way am I giving a stranger an indefinite amount of time to enter my home without someone there! Especially since everytime I saw one of them they were driving their carts around smoking and whatever else.

Here is the best part of my story. About a month or so before we were to move out, my neighbor downstairs hadnt been home in weeks. I saw her passing by and asked where they had been. She tells me that the apartment complex had been bombing their home for bed bugs for 3 weeks now. Knowing what I know about these bugs, I check my furniture. Everything from my bed to my daughters bed to my couch had them. How do these "professionals" not know that only bombing one unit in a building is only going to make them flee to another unit, they live in the carpets and walls you nimrods! So obviously I had to spend a big chunk of money replacing everything!! I knew if I went to the office they would try to turn it around on me like they did my neighbor! So when we left, I cleaned the apartment with the exception of the carpets, when I turned in my keys the girl told me to call for a walk through. I called and no one ever answers the damn phone, so I left a voicemail that I wouldnt be able to be present for it that they can let me know the results. Its now 3 months later and I have heard nothing of my deposit! Ive called, ive emailed, nothing. What frauds. DO NOT RENT HERE. [redacted] is a better bet!

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Address: 1840 W Emelita Ave, Mesa, Arizona, United States, 85202-4035

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www.villetta-apts.com

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