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Vincent Richardson Assoc.

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Reviews Vincent Richardson Assoc.

Vincent Richardson Assoc. Reviews (4)

As far as their taxing being prepared "wrong" -- not true.  [redacted] & [redacted]'s taxes were completed correctly and they were VERY happy with the refunds.  Unfortunately their was a typo on their bank acct #.  The clients were assured they would still get their refund....

INstead the clients choseto curse out the staff - mind you they called approx 8 times yesterday -and the staff held their integrity throughout it all -- Bottom line- 1 day after the client's abusive behavior.  They will have a check available today- one day after they called us-- as far as fee for tax prep being refunded?  Services were rendered andno refund is warranted.

[redacted] rec'd an IRS audit dated 4/**/15 (IRS wanted proof of specific tax amount on her 2014 tax return- specifically proof of real estate taxes and NYS taxes from her w-2 which appear on her schedule A) Vincent Richardson Associates rec'd this notice on 5/**/15. She was advised on the SAME DATE...

(5/**/15) with instructions. Also on 5/**/15- same explanation was sent to [redacted], along with additional worksheet- highlighting amount of part of tax amount in question. I have all emails etc. pertaining to [redacted], if needed. Her fee was paid at time of tax prep in the amount of $275. Services were rendered. As far as we are concerned, having all documentation pertaining to her issue, it was handled without any delay on our part. Please note: [redacted] rec'd notice 4/** we rec'd it 5/**/15. hmmm.Please Note: [redacted]'s tax return is only for [redacted] who filed "single".

Review: They prepared my taxes the wrong way they filled out all the information wrong which now I'm sitting here trying to collect my taxes and I can't cause of all the incorrect information they put down and they aren't helping us they are saying they have nothing they can do which is wrong they took money out of my taxes so obviously they got paid and now they don't care about us the employees are very rude they don't let you talk they are always interrupting you and trying to talk down to you one of the employees said that I was on drugs and was giving me a very bad attitude and they are not professional at all and since they messed up on the paper work I am now in the process of loosing a lot of things of mine they do not deserve this business of they can not do the job right I wouldn't recommend them to any oneDesired Settlement: I want them to give me the money they took out of my refund and to write a personal check of how much my taxes are by March [redacted] 2016 please thank you

Business

Response:

As far as their taxing being prepared "wrong" -- not true. [redacted] & [redacted]'s taxes were completed correctly and they were VERY happy with the refunds. Unfortunately their was a typo on their bank acct #. The clients were assured they would still get their refund. INstead the clients choseto curse out the staff - mind you they called approx 8 times yesterday -and the staff held their integrity throughout it all -- Bottom line- 1 day after the client's abusive behavior. They will have a check available today- one day after they called us-- as far as fee for tax prep being refunded? Services were rendered andno refund is warranted.

Review: I am being audited by the IRS because of discrepancies in my taxes. I was told by the IRS I needed to submit more information to them as they were withholding $1,500 by May [redacted]. This company was extremely reluctant and had the worst customer service about helping me attain the correct information. They didn't send me the correct information until May [redacted]!

My fiance is also being audited and received a HUGE attitude. They made over a $2,400 discrepancy with his files and just yelled at him on the phone.

We want our money back for the charges, $500.00Desired Settlement: We want our $500.00 back.

Business

Response:

[redacted] rec'd an IRS audit dated 4/**/15 (IRS wanted proof of specific tax amount on her 2014 tax return- specifically proof of real estate taxes and NYS taxes from her w-2 which appear on her schedule A) Vincent Richardson Associates rec'd this notice on 5/**/15. She was advised on the SAME DATE (5/**/15) with instructions. Also on 5/**/15- same explanation was sent to [redacted], along with additional worksheet- highlighting amount of part of tax amount in question. I have all emails etc. pertaining to [redacted], if needed. Her fee was paid at time of tax prep in the amount of $275. Services were rendered. As far as we are concerned, having all documentation pertaining to her issue, it was handled without any delay on our part. Please note: [redacted] rec'd notice 4/** we rec'd it 5/**/15. hmmm.Please Note: [redacted]'s tax return is only for [redacted] who filed "single".

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Description: TAX RETURN PREPARATION

Address: 856 Route 25A, Miller Place, New York, United States, 11764

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