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Vip Fashion Bridal Shop

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Vip Fashion Bridal Shop Reviews (1)

Review: I dropped a dress off for simple alterations on 10/06/2014. I explained to them I need the dress back by 10/16/2014 the latest because I was leaving on 10/17/2014 for the wedding in Florida. I never received any phone calls letting me know my dress was ready. I called the shop on 10/21/2014 to find out what happened to my dress, why it wasn't done by the promised time and why I never received a phone call. The manager Anna is always not available and the customer service girl called me back after she spoke to Anna to let her know I wanted to pick my dress up. It's a miracle because in 10 mins my dress was done and I could pick it up. They do not have an answer why my dress was not done in time and why I did not receive a phone call. I am still waiting to speak to the manager Anna about this. I had to go out and purchase another dress to wear to the wedding.Desired Settlement: I want a FULL refund of the amount I paid for my alteration and I also want to speak to the manager Anna about this situation and want her to apologize for this situation.

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Description: Bridal Shops

Address: 627 Bustleton Pike, Trevose, Pennsylvania, United States, 19053

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