Virginia Window & Remodeling Reviews (1)
Virginia Window & Remodeling Rating
Description: Construction & Remodeling Services, Windows - Installation & Service, Energy Conservation Products & Services, Home Improvements, Residential Remodelers (NAICS: 236118)
Address: 7122 Forest Hill Ave Ste N, Richmond, Virginia, United States, 23225
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www.virginiawindowandremodeling.com
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Review: In February of 2009, Virginia Window and Remodeling Co., Inc. replaced the old shudders on our home with vinyl navy blue ones. These shudders came with a lifetime warranty, as stated in the contract. Currently, several of the shudders have faded and need to be replaced. In the fall of 2015, I contacted the owner of the co. several times via phone. He said he would come out to look and the shudders and then give me a call. That never happend so in Nov. 2015 I wrote him a letter (copy of original contract included) requesting the same action. To date I haven't heard from them.Desired Settlement: Please replace current faded shudders with new vinyl ones of same color.
Business
Response:
After looking into your complaint regarding your shutters,
it appears the discoloration was caused by a chemical burn. You will need to
contact the manufacturer, [redacted], at [redacted] as set up an inspection. They
will request proof of purchase ( a copy
of the Virginia Windows and Remodeling contract will do )