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Visconti Home Improvements

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Visconti Home Improvements Reviews (2)

Review: On 10/*/2014, [redacted] of Visconti Home Improvements took a payment of $4,000 on the contingency that he would provide an itemized contract detailing a timeline, and product information by evening of the same day for me to sign and approve. It is important to note that since I am very busy with work, that my son handled the majority of the interactions with the contractor via phone. He gave him this $4,000 partial payment because we trusted him to provide a contract as required by law on the evening of the same day for me to approve an sign.

He then attempted to base the job solely off a loose verbal outline and I explained that was illegal and absolutely required a written contract as specified by Nassau County Home Improvement Law. He failed to provide a written contract, so on 10/**/2014 the job was put on hold within the 3 day legal limit outlined by Nassau County Home Improvement Law. The conversation was conducted on speakerphone and 2 people witnessed me, placing the job on hold and insisting receipt of an itemized written contract. He held our $4,000 and refused to return it or provide a contract to review. He is also required by law to put the money in an escrow account and inform me where the money is being held or provide bond assurance within 10 business days, which he failed to do as well. My son explained on numerous occasions that we wanted a written contract or our money back and he told my son just to take him to court.

Three weeks later on October the [redacted] he produced the first and only written contract that lacked pertinent information. The proposal was made out to "[redacted]" which is not even a real person. It also lacked an itemized price breakdown, project timeline and was backdated to 10/*/2014. He lied on numerous occasions claiming his employee dropped a contract in our mailbox on 10/**/2014. Then he changed his story and said he dropped the contract off for review on 10/*/2014. He is holding my $4,000 and has not performed any work on my house and I simply want my money back because I cannot do business with a dishonest person.Desired Settlement: I want my $4,000 dollars back, there was no work performed and no contract signed.

Review: Visconti Home Improvent was hired to renovate our master bath. They have been paid in full and the bathroom isn't completed and the tiles on the floor and walls are installed incorrectly. The tiles are crooked and spaced unevenly. Huge chunks of grout is coming out and the grout is stained in many areas. The walls were sheet rocked by the company and are not straight. The tiled shower floor that they installed doesn't drain correctly. It has leaked through the ceiling damaging the basement ceiling and ruining the rug. The master bedroom rug was also ruined from a red sports drink being spilled and unsuccessful attempts to clean it. The bathroom cabinets are installed incorrectly and some of the draws are crooked. The lights and mirrors are also hung unevenly. The tiles weren't run under the baseboard heating leaving just sub flooring exposed.Desired Settlement: We would like a refund for the amount that it would cost to correct the work and installation that was done incorrectly. We would also like to be reimbursed to replace the ceiling tiles and 2 ruined carpets.

Consumer

Response:

At this time, I have not been contacted by Visconti Home Improvements regarding complaint ID [redacted].Sincerely,[redacted] & [redacted]

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Description: HOME IMPROVEMENTS

Address: 237 Kennsington Road, Lynbrook, New York, United States, 11563

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