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Vista Management Service

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Vista Management Service Reviews (1)

Review: This rental company is rude, greedy, incorrect, and unhelpful. Front desk woman is completely rude, NEVER: says hello, thank you, tells you your total,about any activity that should be known on your account, or a goodbye. Almost literally says nothing. Rent was late once or twice but always got paid, she never once informed me of a late payment needing to be paid. When it came to moving out of our rental they demanded it be cleaner (when it was filthy when we moved in, half of what was left was there before we were) so we spent our own money for cleaning supplies and carpet shampooer, and made that house almost spotless (except what was there originally that couldnt be helped). Now they charged us for 15 days for half month of rent (when we had til the 5th anyway and spent the rest cleaning). Said it was occupied (til 15th) even though they had the locks changed and giving people keys to come look at the house long before that. The late fees that were never spoken about are now all of the sudden important, the locks were changed before they even asked for keys they just went ahead and changed them and charged us for that(knowing full well they had multiple numbers to reach one of us), charged again for carpet cleaning, and they even charged us for the film to print the pictures! All in all this company is horrible, I will never recommend anyone to rent from them. They will do anything possible to keep any and all or gain any money involved.Desired Settlement: I want a correction in what they are trying to charge. It was their choice to change locks when keys were a phone call away and were never requested in the first place.Correction in dates of occupancy. Less 5 days for we were told until the 5th of the month. We asked for a few more days after that. And then we were out. They didnt do inspection for a few days so that shouldnt be considered the house being occupied. And I refuse to pay for film that was used for pictures. Thats their choice.

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Description: Property Management

Address: 1105 E Sherman Ave, Coeur D Alene, Idaho, United States, 83814

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