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Vitier Cream

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Reviews Vitier Cream

Vitier Cream Reviews (137)

Ms [redacted] , We recently received your complaint # [redacted] from the Revdex.com regarding your account with Vitier EyeWe take complaints very seriously and we hope this response will provide you with additional information We received your order on May 15, The terms of the offer that you agreed to at the time of your order clearly state that you were to have a day trial period starting from the date of your order processing in which you could cancel your account to avoid further charges On your order page you were provided with the following information: By placing your order today you'll be shipped via USPS a bottle of anti-aging skin serum (just pay $Shipping and Handling)If you feel Vitier Eye is not for you, you can cancel within days from today to avoid the purchase price of up to $and enrollment in the auto-shipment programdays after you start your trial and every days after, we will send you a fresh 30-day supply of Vitier Eye and charge you $You may cancel at any time by calling Customer Service at 888-549- These terms were presented to you in multiple places on our website when you ordered our productIf there was any confusion with the terms you could have called our customer service team and they would have been happy to assist you Since we did not hear from you during your trial period, you were charged $on May 29, The first time we heard from you regarding the cancellation of your account was on June 22, when you canceled your account with a representativeYour account was immediately canceledAs a courtesy, we have provided you with a full, immediate refund of $and request you send the product backPlease write the RMA number [redacted] on the outside of the shipping packageYour return must be received by July 22, You may return your product to: P.OBox Santa Ana, CA Your account remains canceled and you will not receive any further shipments or charges [redacted] [redacted] ***

Ms [redacted] , We recently received your complaint # [redacted] from the Revdex.com regarding your account with Vitier Beauty I apologize but I am not able to assist you with any orders you made with any companies other than ours We take complaints very seriously and we hope this response will provide you with additional information We received your order on August 14, The terms of the offer that you agreed to at the time of your order clearly state that you were to have a day trial period starting from the date of your order processing in which you could cancel your account to avoid further charges On your order page you were provided with the following information: By placing your order today you'll be shipped via USPS a bottle of anti-aging skin serum (just pay $Shipping and Handling)If you feel Vitier Beauty is not for you, you can cancel within days from today to avoid the purchase price of up to $and enrollment in the auto-shipment programdays after you start your trial and every days after, we will send you a fresh 30-day supply of Vitier Beauty and charge you $You may cancel at any time by calling Customer Service at 888-364- These terms were presented to you in multiple places on our website when you ordered our productAdditionally, you were sent an order confirmation email after your order was completed that provided a full written version of the terms you agreed to When you ordered the product you also checked a box indicating that you agreed to the terms of the offerWhen a customer checks that box we must assume that they have actually read what they are agreeing toIf there was any confusion with the terms you could have called our customer service team and they would have been happy to assist you Since we did not hear from you during your trial period, you were charged $on August 28, The first time we heard from you regarding the cancelation of your account was on September 8, when you canceled your account with a representativeYour account was immediately canceled and you have not received any shipments or charges since then As a courtesy, we have provided you with a full, immediate refund of $on the full charge and request you send the product back Please write the RMA number [redacted] on the outside of the shipping packageYour return must be received by October 8, You may return your product to: P.O Box Santa Ana, CA Your account remains canceled and you will not receive any further shipments or charges Sincerely, [redacted]

Ms [redacted] , We recently received your complaint # [redacted] from the Better Business Bureau regarding your account with Vitier EyeWe take complaints very seriously and we hope this response will provide you with additional information We received your order on July 28, The terms of the offer that you agreed to at the time of your order clearly state that you were to have a day trial period starting from the date of your order processing in which you could cancel your account to avoid further charges On your order page you were provided with the following information: By placing your order today you'll be shipped via USPS a bottle of anti-aging skin serum (just pay $Shipping and Handling)If you feel Vitier Eye is not for you, you can cancel within days from today to avoid the purchase price of up to $and enrollment in the auto-shipment programdays after you start your trial and every days after, we will send you a fresh 30-day supply of Vitier Eye and charge you $You may cancel at any time by calling Customer Service at 888-549- These terms were presented to you in multiple places on our website when you ordered our productIf there was any confusion with the terms you could have called our customer service team and they would have been happy to assist you Since we did not hear from you during your trial period, you were charged $on August 11, The first time we heard from you regarding the cancelation of your account was on August 12, when you canceled your account over our automated voice systemYour account was immediately canceled, however, we had never heard from you to request a refund As a courtesy, we have provided you with a full, immediate refund of $on the full charge and request you send the product back Please write the RMA number [redacted] on the outside of the shipping packageYour return must be received by October 9, You may return your product to: P.O Box Santa Ana, CA Your account remains canceled and you will not receive any further shipments or charges Sincerely, [redacted] ***

Ms [redacted] , We recently received your complaint # [redacted] from the Revdex.com regarding your account with Vitier Beauty I apologize but I am not able to assist you with any orders you made with any companies other than ours We take complaints very seriously and we hope this response will provide you with additional information We received your order on [redacted] 3, The terms of the offer that you agreed to at the time of your order clearly state that you were to have a day trial period starting from the date of your order processing in which you could cancel your account to avoid further charges On your order page you were provided with the following information: By placing your order today you'll be shipped via USPS a bottle of anti-aging skin serum (just pay $Shipping and Handling)If you feel Vitier Beauty is not for you, you can cancel within days from today to avoid the purchase price of up to $and enrollment in the auto-shipment programdays after you start your trial and every days after, we will send you a fresh 30-day supply of Vitier Beauty and charge you $You may cancel at any time by calling Customer Service at 888-364- These terms were presented to you in multiple places on our website when you ordered our productAdditionally, you were sent an order confirmation email after your order was completed that provided a full written version of the terms you agreed to When you ordered the product you also checked a box indicating that you agreed to the terms of the offerWhen a customer checks that box we must assume that they have actually read what they are agreeing toIf there was any confusion with the terms you could have called our customer service team and they would have been happy to assist you Since we did not hear from you during your trial period, you were charged $on [redacted] 17, The first time we heard from you regarding the cancelation of your account was on [redacted] 17, when you canceled your account with a representativeYour account was immediately canceled and you have not received any shipments or charges since then As a courtesy, we have provided you with a full, immediate refund of $on the current charge and requested you send the product back Your account remains canceled and you will not receive any further shipments or charges Sincerely, [redacted]

Ms [redacted] , We recently received your complaint # [redacted] from the Better Business Bureau regarding your account with Vitier EyeWe take complaints very seriously and we hope this response will provide you with additional information We received your order on August 23, The terms of the offer that you agreed to at the time of your order clearly state that you were to have a day trial period starting from the date of your order processing in which you could cancel your account to avoid further charges On your order page you were provided with the following information: By placing your order today you'll be shipped via USPS a bottle of anti-aging skin serum (just pay $Shipping and Handling)If you feel Vitier Eye is not for you, you can cancel within days from today to avoid the purchase price of up to $and enrollment in the auto-shipment programdays after you start your trial and every days after, we will send you a fresh 30-day supply of Vitier Eye and charge you $You may cancel at any time by calling Customer Service at 888-549- These terms were presented to you in multiple places on our website when you ordered our productIf there was any confusion with the terms you could have called our customer service team and they would have been happy to assist you According to our records the first contact we had requesting the cancelation of your account was on September 1, with a representativeAt the time you canceled your account, we offered to issue you a return merchandise authorization number so you could return your shipment to avoid any further charges or a special discounted price to keep the product You opted to keep the product for a onetime fee of $to avoid returning our productWe processed that charge the same day and you will not receive any other shipments or charges You then called back and spoke with a representative againWe reminded you of the terms of the offer that were agreed to at the time of your order and issued a full refund on your chargeA refund of $was issued on September 1, Your account remains canceled and you will not receive any further shipments or charges Sincerely, [redacted]

Ms [redacted] We recently received your complaint # [redacted] from the Revdex.com regarding your account with Vitier Beauty I apologize but I am not able to assist you with any orders you made with any companies other than ours We take complaints very seriously and we hope this response will provide you with additional information We received your order on July 8, The terms of the offer that you agreed to at the time of your order clearly state that you were to have a day trial period starting from the date of your order processing in which you could cancel your account to avoid further charges On your order page you were provided with the following information: By placing your order today you'll be shipped via USPS a bottle of anti-aging skin serum (just pay $Shipping and Handling)If you feel Vitier Beauty is not for you, you can cancel within days from today to avoid the purchase price of up to $and enrollment in the auto-shipment programdays after you start your trial and every days after, we will send you a fresh 30-day supply of Vitier Beauty and charge you $You may cancel at any time by calling Customer Service at 888-364- These terms were presented to you in multiple places on our website when you ordered our productAdditionally, you were sent an order confirmation email after your order was completed that provided a full written version of the terms you agreed to When you ordered the product you also checked a box indicating that you agreed to the terms of the offerWhen a customer checks that box we must assume that they have actually read what they are agreeing toIf there was any confusion with the terms you could have called our customer service team and they would have been happy to assist you Since we did not hear from you during your trial period, you were charged $on July 22, You were then enrolled into our monthly shipment program and received one additional package at the cost of $($+ $S&H) The first time we heard from you regarding the cancelation of your account was on August 26, when you canceled your account with a representativeYour account was immediately canceled and you have not received any shipments or charges since then As a courtesy, we have provided you with a full, immediate refund of $on the current charge and request you send the product back Please write the RMA number [redacted] on the outside of the shipping packageYour return must be received by September 26, You may return your product to: P.O Box Santa Ana, CA Your account remains canceled and you will not receive any further shipments or charges Sincerely, [redacted]

Ms [redacted] , We recently received your complaint # [redacted] from the Better Business Bureau regarding your account with Vitier BeautyWe take complaints very seriously and we hope this response will provide you with additional information We received your order on June 22, The terms of the offer that you agreed to at the time of your order clearly state that you were to have a day trial period starting from the date of your order processing in which you could cancel your account to avoid further charges On your order page you were provided with the following information: By placing your order today you'll be shipped via USPS a bottle of anti-aging skin serum (just pay $Shipping and Handling)If you feel Vitier Beauty is not for you, you can cancel within days from today to avoid the purchase price of up to $and enrollment in the auto-shipment programdays after you start your trial and every days after, we will send you a fresh 30-day supply of Vitier Beauty and charge you $You may cancel at any time by calling Customer Service at 888-364- These terms were presented to you in multiple places on our website when you ordered our productIf there was any confusion with the terms you could have called our customer service team and they would have been happy to assist you Since we did not hear from you during your trial period, you were charged $on July 6, The first time we heard from you regarding the cancelation of your account was on July 6, when you canceled your account over our automated systemYour account was immediately canceled and you have not received any shipments or charges since then You then called in and spoke with a representative the same dayWe reminded you of the terms of the offer that were agreed to at the time of your order and offered a 50% refund on your charge in lieu of returning the product for a full refund You accepted that offer and a refund of $was issued on July 6, You were only ever charged in the amount of $by our companyIf there are charges from another company, you would need to contact them directlyYour account remains canceled and you will not receive any further shipments or charges Sincerely, [redacted]

Terribly sorry about your experience with VitierBased on our system all refunds have already been issued If there's anything else I can help assist in please email **@vitiereye.com Thank you!

Ms [redacted] , We recently received your complaint # [redacted] from the Revdex.com regarding your account with Vitier BeautyI apologize but I am not able to assist you with any orders you made with any companies other than oursWe take complaints very seriously and we hope this response will provide you with additional information We received your order on May 31, The terms of the offer that you agreed to at the time of your order clearly state that you were to have a day trial period starting from the date of your order processing in which you could cancel your account to avoid further charges On your order page you were provided with the following information: By placing your order today you'll be shipped via USPS a bottle of anti-aging skin serum (just pay $Shipping and Handling)If you feel Vitier Beauty is not for you, you can cancel within days from today to avoid the purchase price of up to $and enrollment in the auto-shipment program days after you start your trial and every days after, we will send you a fresh 30-day supply of Vitier Beauty and charge you $You may cancel at any time by calling Customer Service at 888-364- These terms were presented to you in multiple places on our website when you ordered our productAdditionally, you were sent an order confirmation email after your order was completed that provided a full written version of the terms you agreed to When you ordered the product you also checked a box indicating that you agreed to the terms of the offerWhen a customer checks that box we must assume that they have actually read what they are agreeing toIf there was any confusion with the terms you could have called our customer service team and they would have been happy to assist you Since we did not hear from you during your trial period, you were charged $on May 17, 2015, and were sent one additional package after that at the same cost The first time we heard from you regarding the cancelation of your account was on July 20, when you canceled your account with a representativeYour account was immediately canceled and you have not received any shipments or charges since then Our representative made every effort to assist you with a refundWe have provided you with a full, immediate refund of $($+ $s&h.) Your account remains canceled and you will not receive any further shipments or charges Sincerely, [redacted]

I wrote you as soon as I seen that they had refunded my chargesI also sent the rest of their product back last weekThank you so very much for getting me a resolution so fastI am very pleased and will not get myself in this mess againthank you againI do not need a response

Ms [redacted] , We recently received your complaint # [redacted] from the Better Business Bureau regarding your account with Vitier BeautyWe take complaints very seriously and we hope this response will provide you with additional information We received your order on July 8, The terms of the offer that you agreed to at the time of your order clearly state that you were to have a day trial period starting from the date of your order processing in which you could cancel your account to avoid further charges On your order page you were provided with the following information: By placing your order today you'll be shipped via USPS a bottle of anti-aging skin serum (just pay $Shipping and Handling)If you feel Vitier Beauty is not for you, you can cancel within days from today to avoid the purchase price of up to $and enrollment in the auto-shipment programdays after you start your trial and every days after, we will send you a fresh 30-day supply of Vitier Beauty and charge you $You may cancel at any time by calling Customer Service at 888-364- These terms were presented to you in multiple places on our website when you ordered our productIf there was any confusion with the terms you could have called our customer service team and they would have been happy to assist you Since we did not hear from you during your trial period, you were charged $on July 22, The first time we heard from you regarding the cancelation of your account was on July 24, when you canceled your account with a representativeYour account was immediately canceled and you have not received any shipments or charges since then We reminded you of the terms of the offer that were agreed to at the time of your order and offered a 30% refund on your charge in lieu of returning the product for a full refund You accepted that offer and a refund of $was issued on July 24, As a courtesy, we went ahead and refunded you the remaining balance of $that same day Your account remains canceled Sincerely, [redacted]

Ms [redacted] We recently received your complaint from the Revdex.com regarding your Vitier Beauty accountWe take complaints very seriously and we hope this response will provide you with additional informationAccording to our records, we received your order on May 30, The terms of the offer that you agreed to at the time of your order clearly state that you were to have a trial period starting from the date of your order in which you could cancel your account to avoid further chargesThe following was displayed directly next to where you entered your credit card information: Terms and Conditions: By clicking the "Rush My Order" button, you represent that you are at least eighteen (18) years of age and have read and agreed to the Terms and Conditions including the Arbitration and Waiver of Class Action, and Privacy PolicyUpon placing your order today you’ll be shipped a days supply of Vitier Beauty (Just Pay S&H of $4.97)If you feel Vitier Beauty is not for you, cancel within days from today to avoid the purchase fee of $and enrollment in the auto-shipment program which sends you month supply every days starting days after your trial period at the low price of $+ $s&h per monthYou will be charged on same card provided todayFor further information or to cancel anytime, call 888-364-Please note that prepaid credit cards are not acceptedPlease use a valid Visa, Mastercard, or Discover credit card or debit card when purchasing You also agreed to the same terms and conditions for Vitier Eye of an amount of $When you ordered the product you also checked a box indicating that you agreed to the terms of the offerWhen a customer checks that box we must assume that they have actually read what they are agreeing toIf there was any confusion with the terms you could have called our customer service team and they would have been happy to assist you Since you did not cancel during your trial period, you were charged $for your Vitier Eye and $for your Vitier Skin on June 13, A month later there had still not been a cancellation request received and your second shipments were dispatched July 13, at the same price The first time we heard from you regarding the cancelation of your account was on July 16, after you had already been charged for your second Vitier shipmentsYour account was immediately cancelled and you have not received any shipments or charges since then You spoke with a representative multiple times and eventually a supervisor, who gave you return instructions We have received your two July shipments, and have refunded your orders for a full refund of $for the Vitier Eye July shipment and $for the Vitier Skin July shipmentYour account remains cancelled and you will not receive any further shipments or charges We hope this resolves your concernIf you have any further questions or need assistance please contact our customer service department at 888-364- Vitier Beauty Customer Care / [redacted] Style Definitions */

Update: On 5/7/Vitier took another $from my checking account and this was totally unauthorized, not to mention I did not receive anything from them Please add the additional $to the $for my refund from them! Thank you, [redacted]

Ms [redacted] , We recently received your complaint # [redacted] from the RevDex.com regarding your account with Vitier EyeWe take complaints very seriously and we hope this response will provide you with additional information We received your order on [redacted] 23, The terms of the offer that you agreed to at the time of your order clearly state that you were to have a day trial period starting from the date of your order processing in which you could cancel your account to avoid further charges On your order page you were provided with the following information: By placing your order today you'll be shipped via USPS a bottle of anti-aging skin serum (just pay $Shipping and Handling)If you feel Vitier Eye is not for you, you can cancel within days from today to avoid the purchase price of up to $and enrollment in the auto-shipment programdays after you start your trial and every days after, we will send you a fresh 30-day supply of Vitier Eye and charge you $You may cancel at any time by calling Customer Service at 888-549- These terms were presented to you in multiple places on our website when you ordered our productIf there was any confusion with the terms you could have called our customer service team and they would have been happy to assist you Since we did not hear from you during your trial period, you were charged $on July 7, The first time we heard from you regarding the cancelation of your account was on July 21, when you canceled your account with a representativeYour account was immediately canceled As a courtesy, we have provided you with a full, immediate refund of $and request you send the product back Please write the RMA number [redacted] on the outside of the shipping packageYour return must be received by August 21, You may return your product to: P.O Box Santa Ana, CA Your account remains canceled and you will not receive any further shipments or charges Sincerely, [redacted] ***

Dear Customer,>We’re terribly sorry for your experience with our Vitier products or services We have issued you a full refund of $please wait 2-business days for the amount to be credited back into your bank account

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below.In the response from Viter, they agree to refund me the charge of $made to my account on 6/16/There is no mention of a refund of the charge of $made on my account on the same daySince both products carry the Viter product name and are mailed in the same box from the same address, I expect the $to also be refundedI have attached a picture of the two products and the box they arrived in Regards, [redacted] ***

Ms [redacted] , We recently received your complaint # [redacted] from the Revdex.com regarding your account with Vitier BeautyWe take complaints very seriously and we hope this response will provide you with additional information We received your order on July 6, The terms of the offer that you agreed to at the time of your order clearly state that you were to have a day trial period starting from the date of your order processing in which you could cancel your account to avoid further charges On your order page you were provided with the following information: By placing your order today you'll be shipped via USPS a bottle of anti-aging skin serum (just pay $Shipping and Handling)If you feel Vitier Beauty is not for you, you can cancel within days from today to avoid the purchase price of up to $and enrollment in the auto-shipment programdays after you start your trial and every days after, we will send you a fresh 30-day supply of Vitier Beauty and charge you $You may cancel at any time by calling Customer Service at 888- [redacted] These terms were presented to you in multiple places on our website when you ordered our productIf there was any confusion with the terms you could have called our customer service team and they would have been happy to assist you When you ordered the product you also checked a box indicating that you agreed to the terms of the offerWhen a customer checks that box we must assume that they have actually read what they are agreeing toIf there was any confusion with the terms you could have called our customer service team and they would have been happy to assist you According to our records the first contact we had requesting the cancelation of your account was on July 7, over our automated voice systemAt the time you canceled your account, we offered to issue you a return merchandise authorization number so you could return your shipment to avoid any further charges or a special discounted price to keep the product You opted to keep the product for a onetime fee of $to avoid returning our productWe processed that charge the same day and you will not receive any other shipments or charges You then called back and spoke with a representative the same dayOur representative made every effort to assist you with a refundWe have provided you with a full, immediate refund of $and requested you send the product back Please write the RMA number [redacted] on the outside of the shipping packageYour return must be received by August 7, You may return your product to: P.O Box Santa Ana, CA Your account remains canceled and you will not receive any further shipments or charges Sincerely, [redacted]

Ms***, We recently received your complaint # [redacted] from the Revdex.com regarding your account with Vitier BeautyWe take complaints very seriously and we hope this response will provide you with additional information We received your order on April 14, The terms of the offer that you agreed to at the time of your order clearly state that you were to have a day trial period starting from the date of your order processing in which you could cancel your account to avoid further charges On your order page you were provided with the following information: By placing your order today you'll be shipped via USPS a bottle of anti-aging skin serum (just pay $Shipping and Handling)If you feel Vitier Beauty is not for you, you can cancel within days from today to avoid the purchase price of up to $and enrollment in the auto-shipment programdays after you start your trial and every days after, we will send you a fresh 30-day supply of Vitier Beauty and charge you $You may cancel at any time by calling Customer Service at [redacted] These terms were presented to you in multiple places on our website when you ordered our productIf there was any confusion with the terms you could have called our customer service team and they would have been happy to assist you Since we did not hear from you during your trial period, you were charged $on April 28, The first time we heard from you regarding the cancelation of your account was on May 14, when you canceled your account with a representativeWe reminded you of the terms of the offer that were agreed to at the time of your orderYour account was immediately canceled and you have not received any shipments or charges since then I have gone ahead and issued you a full refund equaling a total amount of $Your account remains canceled and you will not receive any further shipments or charges Sincerely, Vitier Beauty

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below Regards, [redacted] The letter I received from Vitier is a bunch of malarkeyNowhere on the internet add said call and cancel or be charged $for the two productsIt said trial products for for shipping and handlingIf the add had any of the things they said they had with the add, I would not have placed an orderThe letter said I had to cancel within daysWhen I talked to one of the reps, they said I had daysto cancel The letter is a lie about what the add said.The was nothing in the terms and conditions that I would be charged moreVitier is a scamming, fake companyThey most likely came up with al these terms and conditions after hundreds of complaints [redacted]

RevDex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved. Regards, [redacted] ***

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Description: Beauty Supplies & Equipment

Address: 3760 W McFadden Ave #B602, Santa Ana, California, United States, 92704

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