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Review: I bought a Vivitar XO Tablet on Amazon in November of 2013 as a Christmas present for my son. After about 6 weeks of use, it stopped charging. I sent it in and got a replacement, as it was well within the warranty.

After 3 or so months with the replacement tablet I could no longer download programs for my son. I finally figured out that the hard drive was full. I plug it in to my computer and it says it's 4.14GB hard drive. I look on Amazon, Vivitar's own website, and the manual, and they all say it should have an 8GB hard drive. I was pretty angry at this point.

So I called customer service and talked to two different guys. The first one told me that there was a super secret extra 4 gb hard drive that my computer couldn't find because it was being used by Vivitar's software. So I plug it into a different computer and it also says it's a 4.14 GB hard drive. I then told him that hard drives always have programs on them, as that is the whole point of having a hard drive. So I then talked to the second guy, who tells me that all the tablets are actually just expandable to 8gb and tries to tell me I am not reading the specifications right. I respond that there is no ambiguity in the specifications, just false advertising. It is impossible to misread "Hard drive: 8GB" as it states on Amazon, "Storage: 8GB" as it states on Vivitar's website, or "8GB of Flash Storage (expandable by Micro SD)" as it states in the XO Tablet's manual.

At this point, he gives me another customer service number, and I still don't know how this is going to play out.Desired Settlement: This tablet has half the storage that it should have. I want my money back and for them to quit misleading customers into believing that their hard drive is twice the size it actually is.

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Address: 935 E 40th St, Holland, Michigan, United States, 49423-5384

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