WageWorks, Inc.

Complaint: ***I am rejecting this response because:
*** from wageworks contacted me on 8/and claims they needed additional receipts for July reimbursement which I sent later that day totalling $that I'm owedShe also refused to provide me a reimbursement for $that two employees told me I would receive.Sincerely,*** ***

To Whom It May Concern:
WageWorks is a provider of tax-advantaged programs for consumer-directed health, commuter and other employee spending account benefits, or CDBs, in the United StatesWe provide these services to the employee participants of our employer clients pursuant
to service contracts with the employers. We do not sell our services to the general public, and do not have individual service agreements with employee participants.
The operation of these CDBs and the related appeals processes are governed by various federal laws and regulations including the Internal Revenue Code of 1986, as amended, the Health Insurance Portability and Accountability Act of 1996, or HIPAA, and related state laws.
While we appreciate being notified of any complaints, our employer clients and their employee participants are advised to resolve any issues by contacting their customer service representative, our call center or, ultimately, a member of our team. We promptly respond to all issues and strive to resolve every concern to the employee participant’s satisfactionWe have notified the employee participant’s employer client of the complaint and are taking appropriate steps to resolve it through the appropriate channels
Thank you
Executive Escalation Team
WageWorks, Inc

To Whom It May Concern:
WageWorks is a provider of tax-advantaged programs for consumer-directed health, commuter and other employee spending account benefits, or CDBs, in the United StatesWe provide these services to the employee participants of our employer clients pursuant
to service contracts with the employers. We do not sell our services to the general public, and do not have individual service agreements with employee participants.
The operation of these CDBs and the related appeals processes are governed by various federal laws and regulations including the Internal Revenue Code of 1986, as amended, the Health Insurance Portability and Accountability Act of 1996, or HIPAA, and related state laws.
While we appreciate being notified of any complaints, our employer clients and their employee participants are advised to resolve any issues by contacting their customer service representative, our call center or, ultimately, a member of our team. We promptly respond to all issues and strive to resolve every concern to the employee participant’s satisfactionWe have notified the employee participant’s employer client of the complaint and are taking appropriate steps to resolve it through the appropriate channels
Thank you
Executive Escalation Team
WageWorks, Inc
Tell us why here

Complaint: ***I am rejecting this response because:I spoke with the customer service department several times I am given the same corporate mantra statement each time It is a disagreement over $1,payment for my hearing aids I paid this amount off in full plus $ Wage Wage has been paid all funds that were spent out on the Wage Works card for and they kept the additional $and froze the card Additionally, my $in health spending funds for was immediately confiscated and is denied to me These are my funds, not theirs I was told in advanced of buying my hearing aids that hearing aids were an acceptable item on the Wage Works card I submitted the receipt twice My money has been confiscated for years
Its my money and I want it back.Sincerely,*** ***

Complaint: ***I am rejecting this response because:
As a customer, I made a payment of $1,and this should not have been accepted by WageWorks as they were no longer the benefits administrator for our COBRA I was informed by the WageWorks Customer Service Representative that the EFT would not be accepted and it would be rejected That didn't happen They actually took my money without providing a service Then they told me that they could not refund the money immediately, that would take at least six weeks It ended up taking over two months That is unacceptable Not many people can live without dollars and there should be a mechanism in place to place refunds to a customer that doesn't take two months
Sincerely,*** ***

Initial Business Response /* (1000, 5, 2015/08/24) */
To Whom It May Concern:
WageWorks is a provider of tax-advantaged programs for consumer-directed health, commuter and other employee spending account benefits, or CDBs, in the United StatesWe provide these services to the employee
participants of our employer clients pursuant to service contracts with the employersWe do not sell our services to the general public, and do not have individual service agreements with employee participants
The operation of these CDBs and the related appeals processes are governed by various federal laws and regulations including the Internal Revenue Code of 1986, as amended, the Health Insurance Portability and Accountability Act of 1996, or HIPAA, and related state laws
While we appreciate being notified of any complaints, our employer clients and their employee participants are advised to resolve any issues by contacting their customer service representative, our call center or, ultimately, a member of our teamWe promptly respond to all issues and strive to resolve every concern to the employee participant's satisfactionWe have notified the employee participant's employer client of the complaint and are taking appropriate steps to resolve it through the appropriate channels
Thank you
Executive Escalation Team
WageWorks, Inc
Initial Consumer Rebuttal /* (3000, 7, 2015/08/26) */
(The consumer indicated he/she DID NOT accept the response from the business.)
I will accept their response when the issue is resolvedUntil then I am not satisfied
Final Business Response /* (4000, 9, 2015/08/28) */
To Whom It May Concern:
WageWorks is a provider of tax-advantaged programs for consumer-directed health, commuter and other employee spending account benefits, or CDBs, in the United StatesWe provide these services to the employee participants of our employer clients pursuant to service contracts with the employersWe do not sell our services to the general public, and do not have individual service agreements with employee participants
The operation of these CDBs and the related appeals processes are governed by various federal laws and regulations including the Internal Revenue Code of 1986, as amended, the Health Insurance Portability and Accountability Act of 1996, or HIPAA, and related state laws
While we appreciate being notified of any complaints, our employer clients and their employee participants are advised to resolve any issues by contacting their customer service representative, our call center or, ultimately, a member of our teamWe promptly respond to all issues and strive to resolve every concern to the employee participant's satisfactionWe have notified the employee participant's employer client of the complaint and are taking appropriate steps to resolve it through the appropriate channels
Thank you
Executive Escalation Team
WageWorks, Inc
Final Consumer Response /* (4200, 11, 2015/08/31) */
(The consumer indicated he/she DID NOT accept the response from the business.)
This the same response as beforeI would like someone from WageWorks to call me to confirm what is going on with my account

Initial Business Response /* (1000, 5, 2015/08/13) */
To Whom It May Concern:
WageWorks is a provider of tax-advantaged programs for consumer-directed health, commuter and other employee spending account benefits, or CDBs, in the United StatesWe provide these services to the employee
participants of our employer clients pursuant to service contracts with the employersWe do not sell our services to the general public, and do not have individual service agreements with employee participants
The operation of these CDBs and the related appeals processes are governed by various federal laws and regulations including the Internal Revenue Code of 1986, as amended, the Health Insurance Portability and Accountability Act of 1996, or HIPAA, and related state laws
While we appreciate being notified of any complaints, our employer clients and their employee participants are advised to resolve any issues by contacting their customer service representative, our call center or, ultimately, a member of our teamWe promptly respond to all issues and strive to resolve every concern to the employee participant's satisfactionWe have notified the employee participant's employer client of the complaint and are taking appropriate steps to resolve it through the appropriate channels
Thank you
Executive Escalation Team
WageWorks, Inc

Initial Business Response /* (1000, 5, 2016/02/08) */
To Whom It May Concern:
WageWorks is a provider of tax-advantaged programs for consumer-directed health, commuter and other employee spending account benefits, or CDBs, in the United StatesWe provide these services to the employee
participants of our employer clients pursuant to service contracts with the employersWe do not sell our services to the general public, and do not have individual service agreements with employee participants
The operation of these CDBs and the related appeals processes are governed by various federal laws and regulations including the Internal Revenue Code of 1986, as amended, the Health Insurance Portability and Accountability Act of 1996, or HIPAA, and related state laws
While we appreciate being notified of any complaints, our employer clients and their employee participants are advised to resolve any issues by contacting their customer service representative, our call center or, ultimately, a member of our teamWe promptly respond to all issues and strive to resolve every concern to the employee participant's satisfactionWe have notified the employee participant's employer client of the complaint and are taking appropriate steps to resolve it through the appropriate channels
Thank you
Executive Escalation Team
WageWorks, Inc

Initial Business Response /* (1000, 5, 2015/05/22) */
To Whom It May Concern:
WageWorks is a provider of tax-advantaged programs for consumer-directed health, commuter and other employee spending account benefits, or CDBs, in the United StatesWe provide these services to the employee
participants of our employer clients pursuant to service contracts with the employersWe do not sell our services to the general public, and do not have individual service agreements with employee participants
The operation of these CDBs and the related appeals processes are governed by various federal laws and regulations including the Internal Revenue Code of 1986, as amended, the Health Insurance Portability and Accountability Act of 1996, or HIPAA, and related state laws
While we appreciate being notified of any complaints, our employer clients and their employee participants are advised to resolve any issues by contacting their customer service representative, our call center or, ultimately, a member of our teamWe promptly respond to all issues and strive to resolve every concern to the employee participant's satisfactionWe have notified the employee participant's employer client of the complaint and are taking appropriate steps to resolve it through the appropriate channels
Thank you
Executive Escalation Team
WageWorks, Inc
Initial Consumer Rebuttal /* (3000, 7, 2015/05/25) */
(The consumer indicated he/she DID NOT accept the response from the business.)
I have already contacted Customer Service at Wageworks, who referred me to the Executive Escalation TeamI contacted them through mailI have already contacted my former employerThe Executive Escalation Team did not respond to me at all
Final Business Response /* (4000, 9, 2015/06/01) */
To Whom It May Concern:
WageWorks is a provider of tax-advantaged programs for consumer-directed health, commuter and other employee spending account benefits, or CDBs, in the United StatesWe provide these services to the employee participants of our employer clients pursuant to service contracts with the employersWe do not sell our services to the general public, and do not have individual service agreements with employee participants
The operation of these CDBs and the related appeals processes are governed by various federal laws and regulations including the Internal Revenue Code of 1986, as amended, the Health Insurance Portability and Accountability Act of 1996, or HIPAA, and related state laws
While we appreciate being notified of any complaints, our employer clients and their employee participants are advised to resolve any issues by contacting their customer service representative, our call center or, ultimately, a member of our teamWe promptly respond to all issues and strive to resolve every concern to the employee participant's satisfactionWe have notified the employee participant's employer client of the complaint and are taking appropriate steps to resolve it through the appropriate channels
Thank you
Executive Escalation Team
WageWorks, Inc
Final Consumer Response /* (4200, 11, 2015/06/05) */
(The consumer indicated he/she DID NOT accept the response from the business.)
They contacted me via phone and repeated their policy of taking the funds on the card after days but never addressed the fact that I was never contacted ahead of time about this policyIt still seems like they stole $from me

Initial Business Response /* (1000, 5, 2015/11/24) */
To Whom It May Concern:
WageWorks is a provider of tax-advantaged programs for consumer-directed health, commuter and other employee spending account benefits, or CDBs, in the United StatesWe provide these services to the employee
participants of our employer clients pursuant to service contracts with the employersWe do not sell our services to the general public, and do not have individual service agreements with employee participants
The operation of these CDBs and the related appeals processes are governed by various federal laws and regulations including the Internal Revenue Code of 1986, as amended, the Health Insurance Portability and Accountability Act of 1996, or HIPAA, and related state laws
While we appreciate being notified of any complaints, our employer clients and their employee participants are advised to resolve any issues by contacting their customer service representative, our call center or, ultimately, a member of our teamWe promptly respond to all issues and strive to resolve every concern to the employee participant's satisfactionWe have notified the employee participant's employer client of the complaint and are taking appropriate steps to resolve it through the appropriate channels
Thank you
Executive Escalation Team
WageWorks, Inc
Initial Consumer Rebuttal /* (3000, 7, 2015/11/28) */
(The consumer indicated he/she DID NOT accept the response from the business.)
This business has responded by telling me that complaining to the Revdex.com is the wrong thing to do and that I should have called them
I already had called them - of courseThey knew they should send my dentist $of my flexible spending account money that I gave them through payroll deduction, I told them toInstead, they applied it towards a completely separate $Durable Medical Equipment purchase that I made out-of-pocket and should be reimbursed for directlyI never saw any moneyMy dentist did not get paidThey couldn't fix it even though I spent hours on the phone with themSo I complained to the Revdex.comNow I have spent another hours on the phone with them and they have the $applied to BOTH the dentist and the out-of-pocket equipment purchase
I have a proposalPay me my $50.00/hour that I earn on my job for the hours that I have wasted and fix the mix upFair enough?
Final Business Response /* (4000, 13, 2015/12/03) */
To Whom It May Concern:
WageWorks is a provider of tax-advantaged programs for consumer-directed health, commuter and other employee spending account benefits, or CDBs, in the United StatesWe provide these services to the employee participants of our employer clients pursuant to service contracts with the employersWe do not sell our services to the general public, and do not have individual service agreements with employee participants
The operation of these CDBs and the related appeals processes are governed by various federal laws and regulations including the Internal Revenue Code of 1986, as amended, the Health Insurance Portability and Accountability Act of 1996, or HIPAA, and related state laws
While we appreciate being notified of any complaints, our employer clients and their employee participants are advised to resolve any issues by contacting their customer service representative, our call center or, ultimately, a member of our teamWe promptly respond to all issues and strive to resolve every concern to the employee participant's satisfactionWe have notified the employee participant's employer client of the complaint and are taking appropriate steps to resolve it through the appropriate channels
Thank you
Executive Escalation Team
WageWorks, Inc
Final Consumer Response /* (4200, 15, 2015/12/13) */
(The consumer indicated he/she DID NOT accept the response from the business.)
I have now spent hours total trying to get the customer service reps to understand that they have caused an accounting error, a double entryThey applied my dental bill to my durable medical equipment purchase leaving an erroneous balance due on it and an unpaid dental bill until I complained for days and then they applied it to both transactionsThey have been sending notices to me all along that I have emailed back to them that state that because I have not supplied them with a receipt for this erroneous amount that they have suspended my account, will keep taking money out of my paycheck, will not let me have access to my money and that they are turning me in to the IRSI spent hours of my time and while my card was finally taken off suspension they have caused new errors in doing it that will eventually cause them to re-suspend itThis us the worst customer service that I have ever encounteredI have spoken to members of their escalation team and they have all argued with me saying that I owe them this receiptApparently a lot of people they talk to don't understand that receipts need to be sent to them as proof and they kept lumping in with that groupI just don't want to give up so much of my personal free time to work with them, and it isn't fair that I try to get my employer to act as a go-between keeping all of their mistakes straightMy understanding is that this Customer Service group is a 3rd party company in Phoenix, AZHire somebody else, PLEASE!!! If it costs more fineIt will cost lessThe Wageworks corporate office in California refuses to take any responsibility for any of these problemsThe operator there only answers the phone 1% of the time, transfers customers to customer service regardless of what she is told and voice mails left there go 100% unanswered

Revdex.com:I have reviewed the response made by the business in reference to complaint ID ***, and there is no resolution at this pointWage works CSR stated clearly that I had lost the money and would not be able to receive it backThe supervisor, ***, stated the sameWhy did none of them were capable of giving me a proper response , explanation and instructionsI also contacted my former employer, they will refund the money in six monthsAt the point of my call they had not received anything about me from wage works (& 1/has passed)Why is it taking so long? A resolution exists when I am refunded the money for services I paid for but did not useUnacceptable the time it is taking to refund dólaresUnacceptable how wage works employee handled my case
Sincerely, *** ***

Initial Business Response /* (1000, 5, 2015/07/23) */
To Whom It May Concern:
WageWorks is a provider of tax-advantaged programs for consumer-directed health, commuter and other employee spending account benefits, or CDBs, in the United StatesWe provide these services to the employee
participants of our employer clients pursuant to service contracts with the employersWe do not sell our services to the general public, and do not have individual service agreements with employee participants
The operation of these CDBs and the related appeals processes are governed by various federal laws and regulations including the Internal Revenue Code of 1986, as amended, the Health Insurance Portability and Accountability Act of 1996, or HIPAA, and related state laws
While we appreciate being notified of any complaints, our employer clients and their employee participants are advised to resolve any issues by contacting their customer service representative, our call center or, ultimately, a member of our teamWe promptly respond to all issues and strive to resolve every concern to the employee participant's satisfactionWe have notified the employee participant's employer client of the complaint and are taking appropriate steps to resolve it through the appropriate channels
Thank you
Executive Escalation Team
WageWorks, Inc

Complaint: ***I am rejecting this response because:
This is not a solution to the problem, only a generic answerI want an answer how and when they will fix this problem and why did it happen in the first placeThe internet is full of complaints from this company.Sincerely,*** ***

To Whom It May Concern:
WageWorks is a provider of tax-advantaged programs for consumer-directed health, commuter and other employee spending account benefits, or CDBs, in the United StatesWe provide these services to the employee participants of our employer clients
pursuant to service contracts with the employers. We do not sell our services to the general public, and do not have individual service agreements with employee participants.
The operation of these CDBs and the related appeals processes are governed by various federal laws and regulations including the Internal Revenue Code of 1986, as amended, the Health Insurance Portability and Accountability Act of 1996, or HIPAA, and related state laws.
While we appreciate being notified of any complaints, our employer clients and their employee participants are advised to resolve any issues by contacting their customer service representative, our call center or, ultimately, a member of our team. We promptly respond to all issues and strive to resolve every concern to the employee participant’s satisfactionWe have notified the employee participant’s employer client of the complaint and are taking appropriate steps to resolve it through the appropriate channels
Thank you
Executive Escalation Team
WageWorks, Inc
Tell us why here

To Whom It May Concern: WageWorks is a provider of tax-advantaged programs for consumer-directed health, commuter and other employee spending account benefits, or CDBs, in the United StatesWe provide these services to the employee participants of our employer clients pursuant
to service contracts with the employers. We do not sell our services to the general public, and do not have individual service agreements with employee participants. The operation of these CDBs and the related appeals processes are governed by various federal laws and regulations including the Internal Revenue Code of 1986, as amended, the Health Insurance Portability and Accountability Act of 1996, or HIPAA, and related state laws. While we appreciate being notified of any complaints, our employer clients and their employee participants are advised to resolve any issues by contacting their customer service representative, our call center or, ultimately, a member of our team. We promptly respond to all issues and strive to resolve every concern to the employee participant’s satisfactionWe have notified the employee participant’s employer client of the complaint and are taking appropriate steps to resolve it through the appropriate channels Thank you Executive Escalation Team WageWorks, Inc Tell us why here

Complaint: ***I am rejecting this response because:
This response does not address the complaint at all.Sincerely,*** ***

Initial Business Response /* (1000, 5, 2015/12/08) */
To Whom It May Concern:
WageWorks is a provider of tax-advantaged programs for consumer-directed health, commuter and other employee spending account benefits, or CDBs, in the United StatesWe provide these services to the employee
participants of our employer clients pursuant to service contracts with the employersWe do not sell our services to the general public, and do not have individual service agreements with employee participants
The operation of these CDBs and the related appeals processes are governed by various federal laws and regulations including the Internal Revenue Code of 1986, as amended, the Health Insurance Portability and Accountability Act of 1996, or HIPAA, and related state laws
While we appreciate being notified of any complaints, our employer clients and their employee participants are advised to resolve any issues by contacting their customer service representative, our call center or, ultimately, a member of our teamWe promptly respond to all issues and strive to resolve every concern to the employee participant's satisfactionWe have notified the employee participant's employer client of the complaint and are taking appropriate steps to resolve it through the appropriate channels
Thank you
Executive Escalation Team
WageWorks, Inc

Initial Business Response /* (1000, 5, 2015/05/20) */
To Whom It May Concern:
WageWorks is a provider of tax-advantaged programs for consumer-directed health, commuter and other employee spending account benefits, or CDBs, in the United StatesWe provide these services to the employee
participants of our employer clients pursuant to service contracts with the employersWe do not sell our services to the general public, and do not have individual service agreements with employee participants
The operation of these CDBs and the related appeals processes are governed by various federal laws and regulations including the Internal Revenue Code of 1986, as amended, the Health Insurance Portability and Accountability Act of 1996, or HIPAA, and related state laws
While we appreciate being notified of any complaints, our employer clients and their employee participants are advised to resolve any issues by contacting their customer service representative, our call center or, ultimately, a member of our teamWe promptly respond to all issues and strive to resolve every concern to the employee participant's satisfactionWe have notified the employee participant's employer client of the complaint and are taking appropriate steps to resolve it through the appropriate channels
Thank you
Executive Escalation Team
WageWorks, Inc

Initial Business Response /* (1000, 5, 2015/07/23) */
To Whom It May Concern:
WageWorks is a provider of tax-advantaged programs for consumer-directed health, commuter and other employee spending account benefits, or CDBs, in the United StatesWe provide these services to the employee
participants of our employer clients pursuant to service contracts with the employersWe do not sell our services to the general public, and do not have individual service agreements with employee participants
The operation of these CDBs and the related appeals processes are governed by various federal laws and regulations including the Internal Revenue Code of 1986, as amended, the Health Insurance Portability and Accountability Act of 1996, or HIPAA, and related state laws
While we appreciate being notified of any complaints, our employer clients and their employee participants are advised to resolve any issues by contacting their customer service representative, our call center or, ultimately, a member of our teamWe promptly respond to all issues and strive to resolve every concern to the employee participant's satisfactionWe have notified the employee participant's employer client of the complaint and are taking appropriate steps to resolve it through the appropriate channels
Thank you
Executive Escalation Team
WageWorks, Inc
Initial Consumer Rebuttal /* (3000, 7, 2015/07/25) */
(The consumer indicated he/she DID NOT accept the response from the business.)
WageWorks customers service is very poor as is the response to my compliantLong hold times, difficult language barriers and the refusal of the call center employees to escalate your concerns past a supervisorI am going cut my losses after three months of calling and getting misinformation from both the call center representatives and supervisorsI would warn all consumers to not use WageWorks and just pay your parking provider directly as they will not issue you or your employer a refund and you're forced to accept a credit you cannot use anywhereI appreciate the Revdex.com quickly handling my compliantThank you
Final Business Response /* (4000, 9, 2015/07/31) */
To Whom It May Concern:
WageWorks is a provider of tax-advantaged programs for consumer-directed health, commuter and other employee spending account benefits, or CDBs, in the United StatesWe provide these services to the employee participants of our employer clients pursuant to service contracts with the employersWe do not sell our services to the general public, and do not have individual service agreements with employee participants
The operation of these CDBs and the related appeals processes are governed by various federal laws and regulations including the Internal Revenue Code of 1986, as amended, the Health Insurance Portability and Accountability Act of 1996, or HIPAA, and related state laws
While we appreciate being notified of any complaints, our employer clients and their employee participants are advised to resolve any issues by contacting their customer service representative, our call center or, ultimately, a member of our teamWe promptly respond to all issues and strive to resolve every concern to the employee participant's satisfactionWe have notified the employee participant's employer client of the complaint and are taking appropriate steps to resolve it through the appropriate channels
Thank you
Executive Escalation Team
WageWorks, Inc

Initial Business Response /* (1000, 5, 2015/09/25) */
To Whom It May Concern:
WageWorks is a provider of tax-advantaged programs for consumer-directed health, commuter and other employee spending account benefits, or CDBs, in the United StatesWe provide these services to the employee
participants of our employer clients pursuant to service contracts with the employersWe do not sell our services to the general public, and do not have individual service agreements with employee participants
The operation of these CDBs and the related appeals processes are governed by various federal laws and regulations including the Internal Revenue Code of 1986, as amended, the Health Insurance Portability and Accountability Act of 1996, or HIPAA, and related state laws
While we appreciate being notified of any complaints, our employer clients and their employee participants are advised to resolve any issues by contacting their customer service representative, our call center or, ultimately, a member of our teamWe promptly respond to all issues and strive to resolve every concern to the employee participant's satisfactionWe have notified the employee participant's employer client of the complaint and are taking appropriate steps to resolve it through the appropriate channels
Thank you
Executive Escalation Team
WageWorks, Inc
Initial Consumer Rebuttal /* (3000, 7, 2015/09/30) */
(The consumer indicated he/she DID NOT accept the response from the business.)
I have not been contacted since this complaintI would be more than happy to speak with someone to assist with thisI did contact the wage works company and they were unable to provide an email or additional fax #Can they provide a different Fax # that works for sending receipts to? Also they should have record of the calls placed and the issuesCan they provide and email for assistance since the website for assistance doesn't work? Thanks for any additional contact information
Final Business Response /* (4000, 9, 2015/10/06) */
To Whom It May Concern:
WageWorks is a provider of tax-advantaged programs for consumer-directed health, commuter and other employee spending account benefits, or CDBs, in the United StatesWe provide these services to the employee participants of our employer clients pursuant to service contracts with the employersWe do not sell our services to the general public, and do not have individual service agreements with employee participants
The operation of these CDBs and the related appeals processes are governed by various federal laws and regulations including the Internal Revenue Code of 1986, as amended, the Health Insurance Portability and Accountability Act of 1996, or HIPAA, and related state laws
While we appreciate being notified of any complaints, our employer clients and their employee participants are advised to resolve any issues by contacting their customer service representative, our call center or, ultimately, a member of our teamWe promptly respond to all issues and strive to resolve every concern to the employee participant's satisfactionWe have notified the employee participant's employer client of the complaint and are taking appropriate steps to resolve it through the appropriate channels
Thank you
Executive Escalation Team
WageWorks, Inc
Final Consumer Response /* (2000, 11, 2015/10/14) */
(The consumer indicated he/she ACCEPTED the response from the business.)
Wage works called me and gave me additional fax and Phone #'s so I was able to send my receipt and my card got reinstatedThey didn't fix the link on the website for obtaining help nor will the site allow me to send a receipt saved to my pc as web site instructs how to do this process
Thanks for the communications