Walkerton Auto

Review: Car went to walkerton auto for timing chain repair , [redacted] the [redacted] has had the car for 9 months,he keeps promising dates for car to be returned and hasnt and just has excuse after excuse they are getting old as he still has possession of my vehicle would like the work finished and my car back in working condition .Desired Settlement: To have my car back as. I still make monthly payments for my vehicle and have not been able to drive it for 1 yr

Business

Response:

The business is fixing the car. The computer was bad and has been sent out to be fixed. It should be back in tomorrow or Friday. Once it comes back in Woodrow will put it back in and the car should be ready.

Consumer

Response:

I have reviewed the offer made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.

[Provide details of why you are not satisfied with this resolution.]

Regards,

The car is not ready and the business has not contacted her to undate her on the state of the computer or if it has arrived yet.