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Wall & Associates Appraisal Services, Inc.

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Wall & Associates Appraisal Services, Inc. Reviews (1)

Review: We purchased combo tickets to baseball and movie for 4th of July. Asked @ event if ticket was good for any movie. There is not a disclaimer on ticket or any restrictions or exceptions. Other than saying good for one admission and must be used by 12/31/15. And must pay extra for 3D.We tried to meet a group for a movie that was not sold out and nowhere did they have posted no passes. The manager tried to say it was a pass. Which it was not. We explained what we were told at ticket purchase. He said it did not matter. You could only pay to view no advance tickets or passes. Pointed out there were no posting on premises that stated that. Asked to speak to someone one else. We're told no one else to talk to until next day. Pointed out it was false advertising to say good for any one movie admission and not honor it. Feel like they did a bait and switch. If you go to web site option for pass is listed for choice no information on No passes or prepaid tickets on web site. Also see image of front and back of ticket. Notice it states in capital letter ADMISSIONS TICKET also notice no disclaimer or word pass on it anywhere.Desired Settlement: Would like the price of ALL 4 tickets refunded. Or

Private 3D screening of Starwars this week at our time choice with the other family we were meeting party of 7

Apologize for the inconvenience and correctly advertising what they are selling.

Business

Response:

The ticket that was purchased was not from Movie Town but from the [redacted]. No money was paid to Movie Town. The purchase was for tickets to the [redacted] baseball game and with it they received passes to Movie Town and a ball cap. They wanted to use the tickets for a "No Pass" movie at Movie Town and were refused. They had from July until December to use the passes to Movie Town on many movies that were not classified as "No Pass". We informed the manager of the [redacted] and he informed the gentleman and we would extend his passes until the end of January. I feel we have tried to do the best we can under the circumstances. He cannot use the passes for Star Wars. I have to pay a large percentage of the admission price to the film company and therefore, since Movie Town did not receive any money from this person we cannot let him in free. Once January 31, 2016 ends, his passes will no longer be valid at our theatre.Respectfully,Vicki WhitlowPresidentMovie Town, Inc.

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved.

Regards,

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Description: REAL ESTATE APPRAISERS

Address: 67 Veteran Road, Martinsville, Virginia, United States, 24112

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