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Warren's Complete Auto & Personal Detailing

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Review: Back in August 2015, I began having problems with the transmission in my 2004 Chevrolet Monte Carlo. I was referred to Warren's Complete Automotive in St. John The Baptist Parish. I brought my vehicle to the shop on September 01, 2015 and paid cash money to [redacted] in the amount of $680.00. (I have the receipt) Mr. Warren assured me after test driving my car that it was indeed the transmission. After driving the car, immediately,I realized that the car was still doing the exact same thing. I notified [redacted] who told me to bring the car to him the next day. I brought the car to him and was told that he had other cars on the racks and to bring it back in a couple of days. This has continued from September 2015 to February 29, 2016. Whenever I call [redacted], he tries to make it seem as if I'm not bringing the car to him; because he always say, I told you to bring it yesterday. I repeatedly asked if driving the car was harming or causing more harm and he stated that it would be alright. Mr. Warren was paid for services and didn't deliver. I've had to add up to 4 quarts of transmission fluid per day because now it's leaking. The other night, I added the fluid and apparently didn't close the hood all the way, and as I was driving, the hood flew up. I thank God there wasn't any cars next to me, because I couldn't see and now I have a cracked windshield and dented hood. I'm thankful that I didn't have an accident. This wouldn't have happened if [redacted] would have kept his word and fixed my car. P.S. [redacted] GAVE ME A FULL ONE-YEAR WARRANTY (IN WRITING) AND I FEEL THAT HE IS TRYING TO BUY TIME UNTIL THE EXPIRATION DATE SO THAT HE WON'T HAVE TO REPAIR MY CAR.Desired Settlement: I WOULD LIKE A FULL REFUND FOR WHATEVER REPAIRS HE DID TO MY CAR.

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Description: Auto Repair & Service

Address: 601 Main Street, La Place, Louisiana, United States, 70068

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